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The guidelines we follow are to protect the Paxful community when a gift card trade is disputed.As a seller, you could lose your dispute due to any of the following reasons: Paxful conducts thorough investigations to resolve gift card disputes, despite minimal support from gift card services. Sending Bitcoin from one Paxful wallet to another is instant. To sell cryptocurrency via Bank Transfer, you can also. Select 'Account Issues' and type in a detailed description of the issue you're experiencing. The interest you accrue on Earn will automatically be added to your wallet every Tuesday, and youll receive a notification once the interest has been added to your account. Here are some of the commonly asked questions about converting your BTC: You can convert your USDT into any of the cryptocurrencies on the platform directly in your Paxful Wallet. With Earn, you can add crypto to your Earn Wallet, and in return, youll receive interest every week. Q: Im going to miss the Affiliate program. Note: Paxful support will never contact you outside of help@paxful.comor help@paxful.zendesk.com. Take some time after you verify your account to familiarize yourself with the marketplace. Receive bitcoins directly into your Paxful wallet. The solution is unique as transactions are handled through the robust Paxful platform trades (which are peer-to-peer). with the wallet youd like to receive the payment from, or scan the QR code. (Remember that Paxful advertises p2p service as instant.). As a US company, we comply with Office of Foreign Assets Control ("OFAC") sanctions. You earn automatic affiliate revenue on all purchases made by new customers you bring to Paxful. Open a web browser and launch the Paxful webpage: https://paxful.com. If you have not received an answer within 24 hours, it means that your document is going through manual verification. You can also set up a callback solution to automate the actions on your end. Look for Bitcoin (BTC) currency under Assets and clickSEND.The Send cryptocurrency dialog box will then appear.3. If you face any serious issue with your trade partner, do invite our moderators by starting a dispute. There is no direct limitation to the purchase sizes, but for large sums, a vendor can request additional KYC procedures. You need to know: A phone number or the recovery email address for the account. Be aware of the minimum trade amount on our platform. If a counter has appeared, it is best to wait for it to finish. Verify your account. No brokering of gift cards is allowed, A violation of the other partys offer terms and/or trade instructions, Failing to provide proof of payment, not responding to the seller or otherwise being inactive in the trade after clicking "Paid" (please note that in these cases, your dispute may be decided in under 12 hours), Other violations of Paxfuls Terms of Service. Scan the QR code with your phone by using the Google Authenticator app. Briefly describe the situation in the first textbox. Create unique trackable links in the track ID section. Log in to your Paxful account, hover over your username on the top right of the page and click Settings from the context menu that appears. . Download WhatsApp normally and all your conversations will be restored automatically. Once the trade is completed, you can leave appropriate feedback for your trade partner. Log in to your Paxful account, hover over your username on the top right of the page and click Settings from the context menu that appears. Once the seller has confirmed the payment, they should release the crypto to you and the trade will be complete. Using a fake identity or falsified verification documents Using a false identity or falsified documents to verify your Paxful account or trade requirements can lead to an account being frozen. What should interest you the most is how much you, button, the countdown timer stops and the order can no longer expire. Make sure that the funds were sent to the correct wallet address. Open a trade with the vendor and complete the terms. We now have made it easier for you to see the most recent Bitcoin address created for your latest transaction. A chargeback, or payment reversal, occurs when a financial institution cancels an existing payment at your request. Buyers rate does it look profitable for you? Personalize your Paxful wallet profile so people you transact with know its you. This article will give you an overview of the dispute resolution process. 2. Do not change the terms and instructions you agreed to with your trade partner after the trade has started. This verification is important to protect our cryptocurrency sellers from any fraudulent activity. Be clear about what proofs of payment you expect for the gold you are accepting. to receive a walk-through of the process in case you have any questions or doubts. If you made a transaction to a non-Paxful wallet, read our article on how to check the transaction status for such transfers. The Paxful Affiliate Program is an exciting opportunity for users to be rewarded for sharing their Paxful affiliate links with their friends and followers. Enter your Paxful wallet address into the app, website, or ATM. One of the ways to obtain gold is to order it on a website and have it shipped to a specific address. Click on Enable 2FA via emailand a menu will appear. Your wallet lets you see your transactions, similar to your online banking account. Usually, for cash trades, buyers should promise to provide a teller receipt. Its important that you do not give other users your contact information to do a trade outside Paxful trade flow. Price negotiations are strongly forbidden. Be sure to click the button only once youve paid to prevent complications. Click the Camera icon to capture the image.The image is captured and displayed on the screen. Suspensions cannot be reversed in most situations. If youre receiving BTC in your Paxful wallet, the funds should arrive after two confirmations. this fee depends on the payment method you choose. The full name on your account. Clicking on the seller's name will show their full profile, where you can see how much negative feedback they've received in addition to the positive. Click the days of the week you want to select or deselect. Go to the specified location and collect the cash from the buyer. With Earn, you can add crypto to your. To keep you in the loop, we implemented the new travel rule for user protection and to stay up-to-date with international standards. You can check out the status of the transaction through Etherscan here. How much you can earn depends on the kind of traffic your site gets and how many purchases take place. It might be a tough pill to swallow, but its a reasonable solution. The community is 10 million strong and growing every day! To maintain safe conditions within the Paxful marketplace, we take action on accounts that violate any of our Terms of Service. This address is a combination of numbers and letters (both uppercase and lowercase) in no apparent sequence. field and select your preferred payment method to buy crypto on the dialog box that appears. The prohibitions are found in Council Regulation (EC) No 2580/2001 with penalties given by TAFA 2010. The last step for you is to release cryptocurrency from the trade escrow. In case you dont have an API key, insert the two-factor code in the field below and click Add new API key. You are the person responsible for accepting and processing payments. We know that choosing an offer can be challenging at first. These fake emails may even try to trick you into providing personal account details over social media. Note: If you're adding a QR code to your offer, the details will automatically be shared in the trade chat once the trade starts. To make sure you're only seeing Paxful Verified Offers, you'll want to click the toggle for this option. Images of your documents should be in JPG, JPEG, or PNG format and are colorized. Here are some examples: The link inside the email sent from Paxful should unlock your account. ), Screenshot of the online wallet transaction that took place, Proof that the online wallet belongs to you (video recording of your online wallet account name matching the name on your Paxful account), Proof that your card was charged (video recording of your bank account name matching the name on your Paxful account and 10 days of transaction history and please make sure the date is visible), Audio recording of the conversation between you and your card provider confirming the transaction, Any evidence that you have that shows your cash withdrawal (bank statement, ATM receipt, etc. Make sure your email is verified on your Paxful account. Release time may not exceed the time stated in your terms. This rule applies both to e-codes and physical gift cards. If you want to create your own offer, please see our article on creating offers. Report a chargebackWhile selling cryptocurrency some payment methods have an option to make a chargeback. A trader that we trust (has received good feedback from trade partners), A trader that youve marked as trusted in the past. and enter it into Etherscan or Tronscan to track. However, depending on your country, you may need to verify your address to sell USDC. Also, do not forget to check for how long a user is present on our platform.It is also much better if the seller is ID-verified. To sell cryptocurrency for gold, you can also create your own offer. On the Report a chargeback dialogue box, do the following: 4. If you are selling cryptocurrency, the minimum is 0.001 BTC. Set a margin you find profitable and agreeable as no negotiations are allowed during the trade. By continuing to use this website, you agree to our cookie and. For instance, while there is no fee for buying Bitcoin on Paxful, most sellers will pay between 0.1% to 5% in transactional charges. From this point, you will have 21 days to deliver the gold to the trade partner whether by post or in person. Feel free to discuss all the necessary details with your trade partner. Here are some things to consider: Tip: Prefer public places for Cash In Person trades. Youll also need to enter the amount you wish to sell and the currency you prefer. If you are not the original owner of the gift card, this makes proving the validity of the gift card very difficult. Begin creating or editing your offer as usual, according to standard flow. Please let us know the transaction ID associated with your conversion and our support team will take a look. To set up 2FA with Twilio Authy follow the steps below: Click Activate nowand a QR code appears. the next screen will ask you to fill out your information. You must be the actual payer and be the original owner of the submitted payment (Owner of the gift card, credit card, bank account, an account of online payment platform). 4. If your question cant be answered PaxBot will help you submit a ticket to the Support team. You can also Turn Off your offers with the blue toggle button. 5. You can either provide the Transaction ID or type skip if you dont have it. Your old bitcoin address is still valid and your coins are still there. The more information you provide during the dispute process, the easier our team will be able to process your dispute. Its a simple 3-step process and you should be able to have it up and running in a matter of minutes. Feel free to discuss all the necessary details with your trade partner on the trade chat, and proceed accordingly. To set up 2FA with email, follow the steps below: 2. Alternatively, click View offers for all payment options to see the list of all payment methods available. Invalid Parameters. Click the Releasebutton only if you are absolutely sure about receiving the payment. If your question cant be answered PaxBot will help you submit a ticket to the Support team. What Do I Do If I Have a Transaction or Hedging Issue? Find out what evidence you should provide during a trade dispute whether its via gift card, bank transfer, credit card, or other payment methods. You can also sell on Paxful for a fee to bitcoin buyers, making even more! Coin locking/coinlock is when a buyer uses the escrow to hold onto the seller's cryptocurrency without the intention to send payment and complete the trade. Clarify how you will deliver the gold and whether your trade partner is okay with what you are offering. Make sure your service is ready for receiving Webhooks. On the Security page, under Two-factor authentication (2FA)settings, choose Email. Heres what you can do to fix this: Ray ID: 7a2ed5ad5c73b38f Your IP: 77.93.223.218. Here is the list: Trade status determines the progress of your trades and you can view them from your user. Click a time box and select a time from the drop-down list that appears. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . Click the. Do take a screenshot of your proof and keep it as it may be useful in case of a, Once the trade is completed, you can leave appropriate feedback for your trade partner. How do I recover my banned Paxful account? (Reference the image below for more information.). Example: 1BvBMSEYstWetqTFn5Au4m4GFg7xJaNVN2. It means that a buyer of cryptocurrency is sure that he has made the payment and has actually clicked the, every trade has a payment window for a buyer to make a payment. (Reference the image below for more information.). In case of success, a list of events available for subscription appears below. . Paxful Pay - Buyer's Perspective - Existing Users, Paxful Pay - Buyer's Perspective - New Users, https://developers.paxful.com/documentation/paxful-pay, Paxful Pay WooCommerce Plugin: Installation And Configuration Guide. EU listing only listed under EUs asset freezing regime. For further information visit Paxfuls blog article: Introducing the Travel Rule. You can still login using your phone number on our web version of Paxfuleven on your mobile device. If you suspect that this may be the case, there's a good chance that your ban could get appealed. The higher the number, the more profitable the trade will be for you. Hover over to the Dashboard tab and click on My Offers. Application programming interfaces (APIs) are for developers or businesses that want to create applications to connect with Paxful. You can also use the built-in interest calculator to see how much youll earn with every cryptocurrency deposit you make. Price negotiations within the same trade are against our Terms of Service. Sending inappropriate content or changing group names to something inappropriate, Adding people to groups without their permission, When you find it, you need to rename it to . In the case of a passport, simply continue to the next step. On Step 3of the offer creation flow in Advanced options, locate theWorking hours section. , or if you have reached your wallet send out limit, youll be required to verify your ID before you can withdraw your funds. also known as "bc1 addresses" start with bc1. 5. For instance, even if you know you're buying a Google Play gift card with your cashed-out cryptocurrency, it's better to transfer directly into your bank account than it is to pay the 5% fee for buying the gift card directly. Select your country from the Location list. Search. Every deposit has a minimum requirement of 25 USD. Once youve filled that out, click Submit. Once you make your buy or sell offer, you can easily edit the offer by following these quick steps: 1. Youll need to accept Paxfuls new terms for Bank Transfers to continue with an automated trade. If you have scanned the QR-code, your wallet address appears on the screen of the app or ATM automatically. For more information, click here. . Do not use any profanity, hate speech, and other offensive or vulgar messaging in your offer. Completing the CAPTCHA proves to us that youre a human and gives you access to our platform. The OFAC is a division of the US Department of the Treasury that administers and enforces economic and trade sanctions based on US foreign policy and national security goals against targeted foreign countries and regimes, terrorists, international narcotics traffickers, those engaged in activities related to the proliferation of weapons of mass destruction, and other threats to the national security, foreign policy or economy of the United States. you temporarily cant buy or sell on Paxful and you cant withdraw any funds. The company is verified by escrow and has been featured in many trusted online publications. As a buyer and seller of cryptocurrency on Paxful, find out when is the right time to file a dispute to resolve an issue. The first step to selling cryptocurrency for game items is to look for an offer that accepts. Answer a few questions related to your banned account. Accept your responsibility for possible risks. Backup messages and recover them in the official app Did you use a third-party version of WhatsApp and they terminated your account for it? USDC and USDT are functionally the same in concept. For more information, take a look at this article. Click "Upload" to send your proof of payment to the seller. Photo of the actual gold item you are offering. Login to your Paxful account on a different device. That keeps your app secure, preventing bad actors from causing mischief. Your account can also be restricted (or even banned) simply because the company deems you suspicious. What do we ask for in gift card disputes? Usually, the amount you send, the amount you will be charged as a network fee, and the total amount deducted from your wallet are clearly shown to you before you confirm the Bitcoin transfer. Here's how you get started: Notes: After ETH is sent to an external wallet, the transaction needs 12 confirmations on the blockchain to be successful. Missing Bitcoin Address. Here is a short video that walks you through the verification process: 1. To take a picture of your ID, make sure your document is ready and follow the instructions that appear on the screen. iOS fingerprint option should be enabled on a device first. During a dispute, we recommend that users of both parties adhere to our Terms of Service. Talk to your trade partner in the trade chat. Paxfuls Kiosk is the ideal solution for you. Look for either Ethereum (ERC20) USDT or TRON (TRC20) USDT. page). Some countries may not have the ability to upload a file during the ID verification process. Upload the downloaded zip file by using the, Under Payment Methods, find Paxful and click, Setup Merchant properties such as Merchant Id, API key, Secret key, Event Callback URL, Redirect URL and click, A secret key is created and displayed once after the creation of the merchant in, The Event Callback URL and Redirect URL needs to be set correctly for order status changes. To sell crypto for game items, you can also create your own offer. Installing these buttons are dependent on your site design. On the next screen, you will be asked to upload your document to verify your address and identity. You can download any of them in PNG or SVG format to use on your website. You now have successfully edited your offer! Enabling Two-Factor Authentication (2FA) can greatly enhance your account security. Sellers ranges may not meet that amount or the seller may take down their offers or go offline. If you notice that Bitcoin sent to your Paxful wallet isnt showing up on your balance, it doesnt mean that your funds are lost. The block chain shows every single record of bitcoin transactions in order, dating back to the very first one. Paxful allows you to deposit and receive Ethereum (ETH) using your Paxful Wallet. To use your NIN on Paxful follow the instructions below: Enter your 11-digit NIN in the box provided. When prompted, provide an email address that the support team can use to contact you. 2. The Bitcoin blockchain is a public record of all Bitcoin transactions. In case of success, your photo will be sent automatically to our Verification Team. Dont disclose any information (eg. The rule requires money service businesses to communicate when users send money from one financial institution to another. Whats more? Heres a detailed article about the dispute process. Talk to your trade partner in the trade chat. If the image is clear, click Confirm. And finally, read through the offer terms and trade instructions carefully. Enter the amount you want to trade in the Anyamount field. An incorrect clock can cause codes to be out of sync. Using Paxful from an OFAC banned country listed on this page. This is a common case of, One solution to figuring out why you may be having issues on Paxful is to check our, One of the reasons why your trade may not be completed at a fast rate is that the blockchain is taking time to confirm your trade. Note that in the case of Cash By Mail, the trade may require a lot of patience from both sides. Ensure you have logged in to the correct email address which you used to register on Paxful. USDC is a stablecoin that keeps its value around the 1 USD mark. If you want to upload a file from your device. You won't be able to access your account or withdraw funds until a decision has been made. Each store has a unique link and PIN code to share with staff so they have access to Paxful Pay PoS and can serve customers. Once a trade has started, you will receive a notification. Enter password for wallet transfer request. When the trade starts, the cryptocurrency rate is fixed and will not fluctuate. Great question! The kiosk serves all customers globally outside of OFAC countries, just as our main platform does. Remember that the person sending the Bitcoin will bear the transaction fee. Look for either. Everything You Need To Know About Getting Banned From Twitter, All You Need To Know About Being Banned From Facebook, Can I Appeal My Suspension? System forces time to update to the latest versions, but still no 100% hit. Paxful understands that filing a dispute can be a frustrating experience, and we are continuously working towards solutions to make the Paxful trading experience safe and secure for all our users. Set a margin you find profitable as no negotiations during the trade are allowed. A buyer of cryptocurrency must pay the exact price that is set for trade. If the user is ID verified, ask them if they are making the payment with their verified name, If you dont accept third party payments and the buyer is trying to use one, ask the buyer to cancel the trade, If a buyer has filed a chargeback, take a look at.