palmera vacation club lawsuit

Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. So glad I read this We are going to a tour tomorrow We did end up getting ou $850 dollars backthankfully we were within the five day grace period when we canceled. Re: Palmera Vacation Club 4 years ago Save I am having the same problem. To be updated with all the latest news, offers and special announcements. By the time our account became active, we discovered the points we purchased were not enough to reserve a 3 bedroom unit for any of the weeks. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. They offered to purchase our other timeshare in exchange for purchasing their timeshare, within 6 months. Now I'm getting $128.21 monthly auto drafted and also had to pay $1000+ RCI maintenance fees for 2021. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. How much do you spend normally on your hotel? No. I would also send a copy via USPS certified mail with tracking today. *****. Also Check: Free Vacations For Cancer Patients. I called the number they gave me three times to cancel the contract but no one answered. He then continues to berate our decision to cancel and even made some jabs about where we are from (Cleveland, Ohio). Discuss the issues you have had with Palmera Vacation Club and work with their customer service team to find a resolution. Palmera conveniently froze my account when I was late paying my unbeknownst previous maintenance fee for 2021 only because nobody responded to me when I was questioning the invoice. Palmera Vacation Club Members Association, Inc. When I called the number on the email, it took me to an automated service. This business is not a member of Business Consumer Alliance. We put down $1200 on our credit card and signed the financing paperwork for the rest. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Customer Reviews are not used in the calculation of BBB Rating. This post has been removed at the author's request. I'm reaching out one last time before I hire an attorney to sort out this mess and cut my losses. Location. I want to close my bank account in hopes of getting away from these vultures. Palmera Vacation Club has an average consumer rating of 1 stars from 13 reviews. The travel club lifestyle has taken over, and for this reason, owners love their timeshare. Initial Palmera Vacation Club complaints should be directed to their team directly. Theres a lot of noise out there. Creating memorable vacations for our members. May 2020: Traded 2 RCI timeshares + paid $9K for "Palmera points". 33 Office Park Road, Hilton Head Island, SC 29928 United States (#6022358) Beds 2 . All content should be genuine and unique to the guest. Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. How many people normally accompany you? Sleeps 8 . Heres what you need to consider: You May Like: Disney Vacation Club Luggage Tags. Being a member of Villa del Palmar timeshares is not as glamorous as advertised, among so many Villa group complaints, not in conformity with having purchased a membership with them is the predominant. Fla. Thank you! Clear all This sounded good to me as my current time share only gave me one week and a one bedroom. Type in the email address you registered with. Destinations and travel times are subject to availability and confirmed on a first-come, first-served basis. To use our mobile site, please enable JavaScript. Respect the privacy of others. Registration as a Seller of Travel does not constitute approval by the State of California. Palmera Vacation Club Company complaints 12 - complaintsboard.com This would leave me with only the maintenance fee to pay. Offer includes only accommodations and specifically excludes travel costs and other expenses that may be incurred. Influential celebrities and unscrupulous companies have overrun the media with messaging that timeshares are bad. He would say that "we are his black sheep" (since we wouldn't buy his time share) He said if he could get 2 people out 6 he saw that day to buy into it.it was a good day for him (money-wise). Not only is this a false & deceitful statement, I've now discovered most Caribbean and Mexican resorts have converted to all inclusive which is a product we are not interested in. Reviewers write the most about Palmera Vacation Club Timeshare Selling and give it 1.7 stars out of 5. Argentina Australia Belgi (Nederlands) Belgique (Franais) We haver never used this vacation club in 4 years since we purchased it because apparently buying 3000 points will not get you anything and when it was off season you couldn't find a rental still without buying more points. So they could either buy it back or he'd just quit making payments, so they let him out of it. Nothing that the salesman presented to us was Travel benefits are administered by third party providers under contract with RCI, LLC. I would urge anyone experiencing problems to write to the local paper (ISLAND PACKET) with a letter to the editor. Called better business and state of SC. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. We were told that we could go anywhere in the world for a week for about 179$ (the 4000point option) ..we were like "this is a great deal" We asked many questions about all the other fees and he would not answer us straight. true. I just want out. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-102137832', '');}, 'log_autolink_impression');car salesperson and I have bought cars, I know all of the tricks. Advantages to us so we were told: lower We purchased points with Palmera Vacation Club and the salesman told us we could get a 3 bedroom unit with our points at Coral Springs. After all, it's not their money but yours. This allows us to verify that our reviews come from real guests like you. Just went through a similar situation as you. After about another hour, I finally got through to the right person. If I were you I'd get out of there as quick as you can. I believe this outfit may have operated under the name Vacations Anytime years ago in ***********. In fact, timeshare has been celebrating years of growth, surpassing over $10 billion in sales. Complaints for Palmera Vacation Club in Hilton Head Island, SC - 156293194 There was absolutely no reason for that kind of unprofessional behavior if he attacked me the way he did im sure this is not his first doing this.I was appalled, shock and dismay with his disrespectful attitude toward sharon and. A lot of robocalls are currently making this pitch. We want you to share your story, with both the good and the not-so-good. Book by 8/15 for travel through 12/15/22. No travel service of real value is ever free. It was basically, sorry sucker attitude. Desired Settlement: cancellation of contract with no negative credit report filing. Seller of Travel Reg. Perhaps, the finest resort community along the Atlantic Coastline. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. We stayed at the Island Links and attended a timeshare presentation. Don't have an account? Fraudulent representation of a time share, Desired Settlement: cancellation of contract with no negative credit report filing, Vacation Club and what we were promised and told. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. to the resort just about 1 year later and went to the sales office Our ETA was just after 5, so I wanted to call in. Reviews - Palmera Vacation Club In Share your photos and videos with others to prove the truth of your words. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. Like a free stay and Hilton money? Please let me know about a class action lawsuit against Palmera if one exists. We were asked simple questions in the beginning like How much do you spend in a vacation a year..where do you like to go? Sharon and Steve Mitchell, who are from Alabama, visited Charleston in June. Just hold your ground when dealing with these "salesmen" If you feel uneasy about the answers you're getting (or not getting) don't buy into it. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. This was a hassle no doubt. We did let a gentleman taking our survey afterwards know what we went though and he apologized for the salesman. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. Recommended Reading: Best Places To Invest In Vacation Rental Property. Good luck! 602560941. We said that we prefer to rent houses when on vacation instead of staying in condo communities. I submitted a certified letter to the company with no response. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. It is not a good financial decision for us right not ($25,000 with $5000 down, $499 a month at 17% interest!). Time share oversere haven't got anywhere yet. Palmera Vacation Club Overview Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. The club promoter is making a profit somewhere along the process. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. My name is joe williams i am a co owner /sharon course owner at coral reef resort in hilton head sc. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I became a member in 2015 and was generally happy. Villa del Palmar timeshare reviews show that regardless of all amenities that these resorts offer they are scam experts at what they do, the Villa group timeshare personnel know how to talk like professionals, negotiate like professionals and rob money from you like professionals, many people have fallen victim, so protecting yourself from a Villa del Palmar timeshare scam is the best thing you can do. All-Inclusive resorts may charge a mandatory all-inclusive fee. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. They responded recently they dont purchase timeshares. All reviews are available on the sites they are accredited to. This offer only applies to new reservations. Coral Sands Resort - Palmera Vacation Club Destination The trading power we were supposed to have with RCI was incorrect. Must call to book. They can certainly be honest in that they deliver what they promise many travelers are happy with their memberships despite the risks and limitations. Theyre also applicable regardless of the comments tone. It's hard to believe Coral Resorts/Palmera Vacation Club is still able to pull off this scam on Hilton Head Island. Palmera has an "F" rating with the BBB. Fractional ownership such as timeshare may be a good way to vacation to the same place every yearbut its a lousy overall investment. We were very leery coming into it since we've heard (and read) many unpleasant stories about "timeshares" (although I realize that there could be some good ones out there no doubt). It didn't matter what information they had provided, either verbally or written, the contract was all that mattered. One thing I have now witnesses and everything was recorded just last year before COVID 19. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. Claim it and get a lot of features. The guy then became upset and challenged us why we could base our decision based on something online. Learn how the rating is calculated 1 complaint. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. It was also stated that Palmera would take back the entire deed at no loss to me "whenever" I wanted. We bought 3,000 points for around $13K. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. Unlimited Vacation Club - Members Only Please! Reviews - Palmera Vacation Club Member Reviews What Our Members Are Saying Read what real members and real visitors of the Palmera Vacation Club resorts have to say about their experiences with us. ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. Should I contact the finance company as well to let them know we have canceled the contract? ComplaintsBoard.com is a leading complaint resolution website on the Internet. I got a call in January. We bought 3,000 points for around $13K. No. He was not up front at all. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. How do they get away with this? JavaScript is disabled. Down and my maintenance fee. He purchased from previous individual owner 10 years ago. Plus, you can even save on dining when you have the option to use a kitchen for home-cooked meals. File a complaint. I wanted to walk away from this SCAM but Palmera has threaten to sue me and they reported me to a collection agency. We know of no other matter or practice relating to this company that may assist you in your consideration of this company. Not only is the average cost of a timeshare much lower than your lifetime of vacations, but timeshare units offer much more space than the typical hotel. Hang onto your paperwork. These vacations are limited. Can any body help me? Promotional discounts and offers may not apply to all properties. Re: Palmera Vacation Club $12,000. Desired outcome: He wouldn't take that. Most real companies would take the time..will see where it goes. Now, they have changed the rules, once again, to only allowing "members only" 3 smart stays a year. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. All of the lies, promises, and representations are part of the scam. and I fell for it. We fell for it almost 4 years ago and it sounds as though it has been going on for a very long time. Score a Best Price Guarantee and up to 60% off of 600,000+ hotels worldwide. would get enough money to pay off their time share. TUG saves owners more than $20 Million dollars. Pay only $199USD on your exchange fee when you book select Las Vegas resorts. At most timeshare presentations, a sales representative will show you approximately how much youll spend over your lifetime on travel. We were still not interested. We are now well past that Friday and repeated calls only gets me to LeAnn, Director of Member Services and her voicemail. After being told they could take a trip to Hawaii, the couple went back home to Alabama. I am respectfully asking for a rapid response. Attended a presentation at Palmera with no intention of buying anything as we already have a week elsewhere that we were considering disposing of. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. Hawaii TAT Broker ID #TA-023-193-6000-01 If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. This was enough to scare us away. We were blatantly lied to about our purchase. Theyre selling pie in the sky, and Marie Callender is better at making pies. I have tried multiple times and never receive a response from the request. Palmera Vacation Club - Complaints Board Emails found on company website members@palmeravacationclub.com 100% Support 0 0 Palmera Vacation Club website They just came to our room. Nothing is free. Palmera Vacation Club Reviews | Glassdoor Now, they have changed the rules, once again, to only allowing "members only" 3 smart Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. 213. and told them we wanted to cancel the contract or they could Interested in Palmera Vacation Club? No response. Submit a complaint and get your issue resolved. He asked a lot of questions about our lifestyle and vacation preferences and we had good conversation. Palmera Vacation Club - Timeshares / Vacation Rentals Forum I even saw some stuff abour class action lawsuits. Dont Miss: Hicv Vacation Package Kissimmee Fl. I am also going public and slamming Hilton Head with their presents and how they lure vacationers in for a so call deal of a life time offering free $100 and $200 Visa cards just to hear their spill, at least that what we were offered while on Vacation there. BBB Business Profiles are subject to change at any time. Learn More. I would give it back for free just to get away from this joke but what I have decided to do is to take this up with the State and with signatures from all the people Palmera has cause grief to. Cancel.We want out of Palmera. Regards, CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. He then pulled out his phone and asked me where I work so he could go ahead and search for the name to see what he could find. Desired outcome: Who do I contact??? Island Links is located on beautiful Hilton Head Island, perhaps the finest resort community along the Atlantic Coastline. Still wondering why people buy timeshares? Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. Bluegreen Points are like flypaper trying to get rid of them (I would recommend against buying them also). What is Palmera Vacation Club's Instagram? If we can verify it in our system, an email will be sent to you with your password. Hawaii Seller of Travel Reg. At this point I am willing to let them keep the money they sham me out of. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. Claim it and get a lot of features. They never answer our calls I but 5000.points and paid $2000. All-Inclusive resorts may charge a mandatory all-inclusive fee. Points 3,000 . As a matter of policy, BBB does not endorse any product, service or business. The confirmation email said that if we were going to arrive after 5pm we needed to call a number. The latest complaint timeshare fraud was resolved on Aug 04, 2017. Someone's going to jail and it isn't me. Palmera Vacation Club | Hilton Head Island's Premiere Vacation Club You are using an out of date browser. In fact, you can travel to4,200+ RCIaffiliated resorts in 110 countriesaround the world.*. Take a screenshot from the USPS and FedEx tracking that it arrived. We retained They to used the same ploy of telling you they would sell your old timeshare thru VSI and you would get a check to pay for your Palmera / Vacations Anytime membership. The Palmera membership also included a Quest Connect with Palmera Vacation Club via Facebook at, Follow Palmera Vacation Club on Twitter at, Like, share & subscribe to Palmera Vacation Club on YouTube at. We would send texts to our "salesperson" and she was very prompt in answering until day 6.then disappeared and we cannot get any answers anywhere. The price level of this organization is high according to consumer reviews. 'unethical behavior' I was verbally abused and threatened by staff member. Congrats on finding TUG. I've left messages and emails for Joe P. & Sheldon Stanhope, none of which have been returned and they are never available. Well guide you through the process. I paid over $4,000 to get rid of my Bluegreen ownership, See All Timeshares / Vacation Rentals Conversations. legally cancel the contract. Check out Palmera Vacation Club's Instagram pictures and videos at, P.O. We asked plenty of questions, figuring 4 heads were better than 2. What is Palmera Vacation Club's Facebook? Other restrictions may apply. World renowned for it's golf and tennis, Hilton Head also offers a variety of water sports, miles of bike . NEARBY AMENITIES. product but we could spend more $ and upgrade. A forget speaking with the sales team or the "Mangers", they don't have a direct line according to the reservation team. However, I cannot afford this. I am thankful that the only financial information I gave was our credit card. Is this your company? I just got back from the post office and sent it certified with return receipt as well as the FedEx this morning. Now, I'm having nightmarish thoughts that someone will refuse to accept the letter delivery, etc. They sat us down with our salesman in a large room. Copyright 2020 Business Consumer Alliance All Rights Reserved. Palmera Sales rep. Joe Pepitone stated the $128.21 takes care of "no more exchange fees or maintenance fees" and confirmed I have purchased several more points for even more vacations with much more availability. RCI, LLC. 13 Sign up for free now, Sign up for free to participate on the website. One thing for sure you make your payments on time they don't report to the credit Bureau but get behind and they turn you over to collection agency; COVID 19 or not they don't care. The BBB has this "company" graded an F with a multitude of unresolved complaints. Palmera Vacation Club - Timeshares / Vacation Rentals Forum Palmera Vacation Club Reviews And Complaints - VacationTalk.net We tried to fight it at that time, but we had signed a contractual agreement. Proudly SupportsTimeshare.com. Time Shares. Other restrictions may apply. The complaint has been investigated and resolved to the customers satisfaction. About 68% have two or more bedrooms, giving families room and space to truly unwind and relax. BBB Business Profiles generally cover a three-year reporting period. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. Read employee reviews and ratings on Glassdoor to decide if Palmera Vacation Club is right for you. The main reason that we agreed to purchase this timeshare with Palmera Vacation Club was because the sales representative insisted that not only would he help us sell our Wyndham and Hawaii. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone whos stayed at the property? We are trying to book a vacation but can't and hopefully won't lose our booking do to the lack of communication on their part. Contacts:There are no additional contacts. Palmera Vacation Club contacts (added by reviewer) Phone number +1 888 887 2563 Address 33 Office Park Road, Suite 219, South Carolina United States Website palmeravacationclub.com Category Timeshares & Vacation Clubs View full information Most discussed complaints timeshare fraud 2 (opinions to this review) Palmera Vacation Club alternatives Vacation Club membership. Contact them directly! After purchasing, I was told to just click Book Me and schedule my trip. At RCI, we understand that no matter how busy life gets, you look forward to the time that you set aside each year to travel to your favorite destination or a brand new one! RCI and related marks are registered trademarks and/or service marks in the United States and internationally. He showed us the availability for the following year during the same week we purchased. Resorts with mandatory all-inclusive fees require the fees to be prepaid at or before check-in. As he went on he began disclosing the annual fee (about 800$).then disclosed that it was a $30,000 Deed of Trust.then the 17% interest. And while we were waiting for our "guide", we saw several retirement-age couples fill out the paperwork to purchase. Why? Hilton Head Island boasts natural beauty along with a playground of outdoor activities. My son in law own(s/ed ?) Where can I get more information about the class action lawsuit. a 5 week time share at Island Links Resort in Hilton Head, SC. Existing reservations cannot be canceled and reconfirmed under this discounted travel offer. Reviews are most valuable when they are original and unbiased. We were lucky and did not fall for their lies (in 2011). This fact does not disparage the company in any way. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. A timeshare is not what you may think it is. Long gone are the days of owners traveling to the same resort, in the same unit, at the same time every year. Palmera Vacation Club complaints View Full Report 33 Office Park Road #219 Hilton Head Island, SC 29928 | Get Directions (888) 887-2563 http://palmeravacationclub.com File a complaint in less than 5 minutes! Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. This will surely increase the credibility of your complaint. Everything you need for a luxurious relaxing vacation. Rather than use USPS I decided maybe it was better to FedEx the letter and require a signature. My wife and I were invited down to Palmera Vacation Club on Hilton Island to review and listen to a presentation of different timeshares types of vacation programs being offered. get quotes and more. I happened to read your post at dinner the very night we bought, and that prompted me to dig a bit further. Some systems only allow USPS. Four years ago the city passed an ordinance to prevent deceptive, misleading and aggressive solicitation by businesses. Click here to get notifications about new complaints of Palmera Vacation Club. We wouldn't budge. Ms. Jennifer Ospina, Member Services Representative, Mrs. Leighann Hoppe, Director of Compliance, Mr. Darren Boniface, Director of Marketing. I am one of those seniors who purchased on the promise that they would sell current time share. All my nightmarish thoughts include PCV charging my card for membership fees, this loan payment, etc. Initial claims often can offer some early scam clues: Scam Clue 1: The promotion is claiming that youre getting something free. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. Write reviews, ask and respond to questions, The trading power we were supposed to have with RCI was At this point I just wanted to get my money back and get out of there. Click here to explore the Palmera Portfolio. Re: Palmera Vacation Club 5 years ago Save Just went through a similar situation as you. ST-26552. Branch address 33 Office Park Rd Suite #218, Hilton Head Island, SC, 29928, US. I was puzzled by this statement. The cost, fees, points, maintenance yearly, I want to give it away, We just want to walk away from the contract. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises.

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