Their customer service to follow up and right the problems is poor. Ticketek Marketplace Terms and Conditions of Sale. Our integration means you can list tickets for resale directly from your Ticketek account. No record of the sale on the website under my account. How can we get rid of Ticketmaster, surely we deserve better in Australia? . That's a difference of $596.71!!! I listed three tickets for one of the Manchester united football matches that occurred last month. The ticket scalping scene - politely called the "secondary ticket market" - has seen a huge change in the last few years, as dedicated resale websites have moved into the market. I would give it zero rating if I could! What a disgrace!! Have consumer affairs gotten back to you? These cookies are critical to the basic site functionality of Tixel and Help? As it got closer to Christmas I started to worry, as they were to be presents. But when we glance at other important sections like the additional convenience fees and pricing and payments, Ticketek certainly has an upper hand over Ticketmaster. Create an account to follow your favorite communities and start taking part in conversations. This is going to be one of those "if i can give zero stars I would" type of reviews.Their system is incredibly stupid.I have been going through the queue time and time again, repeating the process because it lets me in, but then it doesnt show the map to chose tickets. Become a Groupie and enjoy special perks when you book as a group! This meant that I had to sit & concert was standing room only. By the 10 days, I meant that they said I would he given the money 10 days after the match. Yeah this happened to me last year- my tickets sold within an hour and it took me months of trying to contact them to get my money back. you have All you need to apply is to have a debit or credit card, to be over 18 years of age, and to be a resident of Australia. The lounge open 30 minutes prior to the main arena doors on an event day. Ticketek has recently been made aware of some confusion around our service/delivery fee and thought this an opportune moment to reiterate the structure of this fee, which is charged on each transaction. Their system is a joke, you cannot call anyone except an automated machine and even after lodging two tickets I have had no response. Site poorly designed & difficult to navigate. Buy your tickets for sport, concerts, theatre, arts, family events, comedy festivals and more. I purchased AFL tickers from a Ticketek outlet and they charged a $2.50 transaction fee. As for delivery, you can either opt for a physical ticket and ask them to deliver it to your doorstep or you can go with a virtual ticket and save some money. Ticketek is a popular Australian-based event ticketing platform and has been doing business in this field for over 40 years now. 1. . Once seat selection is done, add your personal details and pay for the tickets. We decided we'd go to the show if the tickets don't sell, but I'm going to be really pissed if we show up at the door and are told that our tickets are not valid because someone bought them while we were on the way there! I cant attend the performance I have booked my tickets for. You will be asked to enter your Ticketek account credentials, but don't you worry - we The status of those tickets are still active which means they still haven't been sold and I also haven't receive any email . . And the sellers have an upper hand under this category as they are not charged any additional amount or charges for selling the tickets on Ticketek. I am yet to receive any money and there is no where to contact anyone. ?DO NOT BUY TICKETS FROM TICKETEK! Sell tickets directly from your Ticketek Account. The $41 itself doesn't have any superscript that leads to an explanation. aren't issued Required fields are marked *. According to Ticketmaster's policy, on the average amount of ticket price, 30% of it is being charged as fees. A subreddit for Melburnians and Melbourne enthusiasts! Hong Kong, Australia and New Zealand site for sports and entertainment ticketing online. Created by Nicole Bowman. Poor service really. If you are reselling your tickets on Ticketmaster , there is also a resale service fee based on ticket face fare. to then often have to go to their desk at the venue to follow up the issues. So, whether you are looking forward to buying your favourite bands concert ticket or wish to visit an exhibition that has your favourite artists artwork displayed, in any case, Ticketek can help you. issues and conforming to regulations. I was wondering if I should bother trying to sell tix via Ticketek Marketplace or via another platform. as app-only tickets. I have the same problem and no where to report or contact. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. Thats on the laptop, so I tried the phone app, and that showed me the map, but didnt let me buy any ticketsI wish that artists (the label who organises them) would do their due diligence on a service before making people use them. Is buying tickets from Ticketmaster safe? Please contact the moderators of this subreddit if you have any questions or concerns. Does this mean there's actually no tickets left? . You can also reach out to them through @TicketmasterCS account on Twitter. bought twice on ticketek marketplace, no issues both times, i'd personally only buy secondhand tix on there so i know i can actually get in. You get to buy in-demand tickets at face value prices mostly. The fact that nobody at Ticketek seems to care about this issue and that I have been repeatedly ignored is actually more distressing than the $265 that I am out of pocketTrustpilot should give the option of assigning zero stars for companies like Ticketek. Tixel wasnt available to me as tickets were withheld from issuing until just a few days from the event. If you have an event in mind, you can use the search bar and find the event through the event name, venue, and few more filters. LB. If you cannot attend a performance you hold tickets for, you can re-sell these through Ticketek Marketplace, this is an authorised re-seller and tickets sold or purchased through this site will be accepted at our venue. Calls to the only listed number for Ticketek are just cut off. Barcelona vs Aleague all stars ticket, bought from Ticketek. : 2020314 : 8 : GIANTS Stadium, Sydney Olympic Park : CAT1 AUD$698, CAT2 AUD$598, CAT3 AUD$498, CAT4 AUD$398, CAT5 AUD$298, CAT6. @Ticketek_AU + scalpers . I tried selling my tickets there and they never got purchased. You will be able to receive notifications from the mobile app when your favourites are coming to town and when tickets are on sale. Create an account to follow your favorite communities and start taking part in conversations. One Site. Ticketek routinely mismanages ticket processing which should be simple. When I was looking into this for my own issue, it says they do this in case of any issues with the ticket or the event itself. ticket Tickets from $652. Your refund application and payment will be handled by the Customer Experience Team who act as the administrator of Our Refundable terms. Bought some tickets for a concert in December 2021 that were unable to use because of Covid and venue restrictions, notified them before the event and them couldnt get hold of anyone to meet their pre concert deadlines. The date was changed ( it was in march now october) and I applied for a refund as my son has school camp on the new date. your Ticketek account. 2023 Australian Formula 1 Grand Prix 4 Day Pass (Thurs-Sun) Good luck. Refunds, Payments and Exchanges. No contact available anywhere.No responses from support requests, just an "we are trying hard, thanks for your patience. It doesn't say "From $41" or "$41 plus applicable fees". You will be given priority access to selected shows, exclusive promotions, and discounts on selected events. The service and handling fee covers the end-to-end service delivery, from the time of purchase through to staffing at events, technology and support. When you buy your ticket through Ticketek Marketplace Ultimate or Marketplace Deals, you can choose to make it refundable for a fee. The other two (2) tickets (also requested for a refund online) were emailed to me on the 23rd of April 2022 and not refunded. ticket, It will charge you a reasonable fee if you opt for ticket exchange. It did however advise that i could now get in contact with Ticketmaster Resale website via a hyperlink that they had provided in the email. If you are an Australian aged 15 and above, join the rewards online community for free and start earning Ticketek Rewards dollars! Ticketek Marketplace is owned by Ticketek and is a secondary market where you can safely sell and buy tickets. To receive this offer you must be a Ticketek customer and all applications for the Virgin Money Go Account must be made via this landing page. Instead, you have to install the official Ticketek mobile app Visit the Ticketek site and tap on the sell your ticket option in blue. President Biden calls for limits on concert and sporting ticket fees. All patrons are welcome, but if you're a RAC Member, flash your membership card for priority entry. Similar thing happened to me when selling tickets for The Strokes. The total for the three tickets was made in two purchases of $135.20 and $70.40, 195.60 in total. I paid the additional cost in checkout for refundable tickets. I've tried to contact ticketek through email but they haven't responded at all and its been ages. I have also msg Ticketek via Facebook and they directed me back to Ticketek Marketplace. Pay lower fees. June 14, 2022; jeep renegade 4x4 usata francoforte sul meno; astrological predictions for trump 2022 . Has pictures/video. These include cookies that allow you to be Meanwhile, we are going to miss the event!Its time to stop using Covid as an excuse for complete lack of service or care. It goes against our guidelines to offer incentives for reviews. (ie the amount you paid for the tickets less any ICC T20 World Cup 2020 service/delivery fee and credit card charges). You can subscribe to a wide variety of live events and Ticketek will contact you when there is new information. Yeah same issue here - unable to remove listing. Please let me know if anyone had gone through this issue and how did you all solved it! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Almost 90 days and still waiting for my refund back. Hey, I went through a 10-month ordeal with Ticketek Marketplace last year. Whether you would like to go for Ticketmaster because of its wide collection of events and popularity or choose Ticketek to pay less. Naoya Inoue Height Weight, The only minus is that no matter when they sell, ticketek dont pay out until 2 weeks after the event. I want an refund, yet there is no way I can get it. Having the same problem. as seen in. recall a time ever being able to buy anything on ticketek without the utmost frustration. 2. 6. If you only have a screenshot (an image file) from a friend, but not the actual link 10 business days I think is more than fair. Sell tickets directly from your Ticketek Account. 3.) After examining everything, you can post the listing and wait for the customer to buy it. The Ticketek App connects you to thousands of live events and experiences across concerts, sport, comedy, theatre, arts and exhibitions. Why does Ticketek Marketplace charge fees? Dyson Hair Dryer Cord Management, We use modern, anti-fraud technology and hang on to tickets until payment is received. Ticketek Marketplace, later this month detailed mobile Sharing FAQs can be found on the &. NBATickets.com Official Tickets Marketplace. I'm trying to purchase tickets through ticketek marketplace and it keeps saying "unable to lock ticket" when i try to check out. Ticketmaster vs Ticketek: your favourite artists concert is approaching soon, and the booking of tickets has started but you are not able to get tickets until the event day. Jun 17, 2019 contributed by Nicole Bowman. Not only did the 'Resale' site not recognise my email address (to which tickets had been sent for an event), it did not recognise the event when searched for under Artist or Venue. PDF tickets from Ticketek. The website for Ticketek sends you to a website called "refundable" but then they tell you (too late ofcourse) that they can't help you and to go to Ticketek.So you go to Ticketek, then they take ages to do anything, only to forward your request to the theatre directly by which time it is past the time of the show and you can no longer get a refund. Ticketmaster vs Vivid Seats: Which Is Better For You? I finally did get a short email back the night before the event, ABSOLUTELY APPAULING. Unknowingly, I was obviously redirected to the resale site where I paid $949.51. [2022], Gametime vs Ticketmaster: Which Is Better For You? Trusted by event lovers around the world, If you've forgotten your account details, never fear we also . Safe, Fast and Verified I have now received a final response on 4/5/21 (3 months after my initial enquiry). Any fees are charged to the buyer on top of the amount you want to receive as a seller. * Then they charged me listing fees for the sale of the the tickets (even though according to them the sale didn't happen) All patrons are welcome, but if you're a RAC Member, flash your membership card for priority entry. Always quick, always easy. I sent a message via the website and got the pdfs a day or so later. How can we help you? I will never purchase anything with you again. Submit a request. We will only use them once to look up your active tickets in Every ticket exchanged is reissued into the name of the new owner and Info Guide the card holder ticket limit, Ticketek Marketplace > 2022 Events ticket you! Any seller or fan whose annual gross transaction value across the U.S. Ticketmaster marketplace (including Account Manager) exceeds $600 will receive a form 1099 from . Ticketek claims to offer you thousands of different experiences in live events across your liked categories. If you did not find an answer over there, then you can submit a request through the sites Help Page. BuburAyam.asia [2022], Ticketmaster vs Stubhub: Which Is Right For You? The provided refund link for refunds by Ticketek was broken and didn't lead to any refund service. Their website kept jumping us to different sections than the chosen one, then missed the mistake and paid.Tried to contact to rectify but no news.1 month later someone contacted us via FB saying all other tickets were sold out.Cheers Ticketeck for only taking 1 month to get back to me! . I have also msg Ticketek via Facebook and they directed me back to Ticketek Marketplace. * They also charged me $100 administration fee (for what?!) etc.WHERE IS THE ACCOUNTABILITY? When we look at the popularity and expansion across the world, Ticketmaster beats Ticketek once again. https://marketplace.ticketek.co.nz/. Travancore, VIC. [2022]. How is scalping allowed, who is the ombudsman I can go to for this? The Professional plan costs $39.99 a month and includes perks like the ability to run free shipping promotions and in-app ads, customize shipping fees, and add additional users to your account. 2023 ProductReview.com.au Pty. Appalling service. Tickets were fully refundable so asked for refund as we couldnt see the match on 15th due to quarantine. Ticketek Marketplace is owned by Ticketek and is a secondary market where you can safely sell and buy tickets. No reply emails or any form of communication. Date of experience: 23 January 2023 I'm pretty desperate for this event because i don't see anyone selling tickets for this anymore and marketplace seems like the only legit place. Not that they are necessarily wrong, but people often don't comment when things go routinely right. So wheres my money? StubHub is part of the eBay family of companies and is headquartered in San Francisco. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. After you have posted the listing, you only need to wait for the customer to buy it. Apart from the convenience fee, it doesn't charge you any other taxes and processing fee. Refunds takes weeks. I offered a ticket for sale; it was purchased within minutes. It doesnt charge additional service fees for sellers. Less missing out, more going out. By purchasing a ticket, you agree to be bound by these Terms and Conditions. No. Florence and the Machine. Ticketmaster offers some more amazing services like TicketExchange and fan-to-fan resale service. I had to take a morning off to get these tickets for my daughter. Therefore, it's impossible to speak to an actual person. After your ticket is verified, it will take you to the pricing page where you can decide the price of the ticket. Easier and quicker to open up a back account and that takes foreverId suggest looking at your website and reworking it to fit modern day standards. Thank you. In the plus side I didnt have to do anything except nominate price. 24. Get in to events you thought were sold out with tickets sold by fans and verified by Ticketmaster.