Specify exactly what sort of room you want when you book! Some meals not even being served and customers told after waiting 2hrs that now they would not be. The room was a refurbed twin with sea-view. With a private bathroom equipped with a shower and It obviously didn't affect us as we arrived several days before - and I did feel sorry for those people who were clearly very, very inconvenienced. A terrible time at the not so grand and somewhat faulty Grand Hotel. The hotel has a children's pool and a seasonal outdoor pool. The Fawlty Towers event was not known to us, had we been notified we would have booked elsewhere. This 132-room, 4-star hotel has a restaurant and 24-hour room service, along with free in-room WiFi. Whilst everyone should expect a minimum level of service, regardless of how little you've paid, I've learnt to steer clear of these deals myself, having had a couple of poor experiences. To learn more, take a look at the cancellation policy on Orbitz. Room types may vary. Ask for a refurbished room and don't be fobbed off. I cannot fault them. Our room - top floor corner room - had excellent sea views, comfy beds and furniture and clearly only recently new bathrooms. I could order a sandwich only by calling room service from my room. Located in Torquay City Centre, The Grand Hotel is a leisurely stroll from popular sights such as Riviera International Conference Centre and Princess Theatre. Staff were generally good and friendly, though several were very young and clearly needed more training/experience. For more comfort, dryers together with a separate toilet and showers are provided. Private bathroom Lovely views from the bar area as well. Guests are welcome to an lounge bar on site. However, I do know that the management were extremely embarrassed that there was a complete 'cock up', and I heard them saying that they were ensuring that it does't happen again. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Treated ourselves by booking a two-bedroomed suite - and thoroughly enjoyed all aspects of our stay! I booked a room with an exceptionally comfortable bed, an electric kettle, an individual safe and central heating. Richardson Hotels Ltd. All Rights Reserved. Our room - top floor corner room - had excellent sea views, comfy beds and furniture and clearly only recently new bathrooms. Specify exactly what sort of room you want when you book! Number of rooms: 132. This list may not be comprehensive. With a range of family and dog-friendly rooms. The provision of housing is linked to their trade, business, or profession. At breakfast there was still dried food on the plates that were put out for the hot breakfast, lipstick stains on the glasses for juice. Premier Inn Torquay Seafront hotel: Good value - See 3,241 traveler reviews, 487 candid photos, and great deals for Premier Inn Torquay Seafront hotel at Tripadvisor. The restaurant very misleading and a lot of improvement needed.

This property accepts credit cards, debit cards and cash.

. Room VERY POOR And DATED. We on this particular night were not the only table having the same issues of cold/ raw steak that was burnt on the outside. Many travellers enjoy visiting Torre Abbey (0.3 miles), Greenway (4.7 miles), and Friends Of Oldway (1.6 miles). Yes, it is 0.5 miles away from the center of Torquay. Yes, dry cleaning and laundry service are offered to guests. Torquay Railway bus station is located 5 minutes away from The Grand Hotel on foot. Literally everyone sent their meals back after being served undercooked, freezing cold food. In my opinion for a 4star advertised hotel appalling service over all and a very disappointing stay. This hotel is home to a restaurant and a bar/lounge. Approximate prices in USD for a 1-night stay, Attractively set in the centre of Torquay, The Grand Hotel features 4-star accommodation close to Riviera International Centre and Torre Abbey. The on-site restaurant, Restaurant 1881, features British cuisine. The hotel was an excellent home base for enjoying a fairly nice area, adjacent to restaurants and the beach and Torquay. The centre of Torquay can be reached within a 20-minute walk. ): 40-min drive, 28.3 mi/45.5 km. Starters that werent cooked properly or not even arriving together at the table. See our Review Guidelines. I really think this could be improved. The hotels needs more renovation so if your just booking to stay please ask what you are getting before you stay. Our delicious lounge menu aims to reflect both our location in the bay and our head chefs passion for local produce, using seasonal flavours and letting local quality ingredients do the talking. The food (being rather 'lazy' we ate in the hotel restaurant every night) was surprisingly good. Your contribution should be yours. I migliori hotel e alberghi vicino a Torquay Visit Monument, Asakusa, Giappone: trova tra 1.648 hotel l'offerta che fa per te grazie a 3.990 recensioni e 33.688 foto inserite dai viaggiatori su Tripadvisor. The barman just shrugged. Please check you have entered your email address correctly. Located at 2.6 km distance from the pleasure Paignton Pier, this accommodation puts the city at your fingertips. As of Mar 5, 2023, prices found for a 1-night stay for 2 adults at The Grand Hotel on Mar 12, 2023 start from $53, excluding taxes and fees. In the evening, guests are welcome to wind down in the lounge bar. This property offers parking (fees apply). BLOODY AWFUL For the 895.00 Spent For Only 4 Days The Place Was FAR BELOW EXPECTATION. This spacious accommodation unit is perfect for 2 guests. Find more information about the property in the questions and answers. This property accepts credit cards, debit cards, and cash. Did report it but it was not sorted. Devon and Somerset Fire and Rescue Service said firefighters were called to the hotel just. You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didnt actually stay there. Perfect location, polite staff, exceptional views of the sea. Popular Hotel Amenities and Features It obviously didn't affect us as we arrived several days before - and I did feel sorry for those people who were clearly very, very inconvenienced. emails, phone numbers or credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (e.g. getting served any food, absolutely outrageous! Are there opportunities to exercise at The Grand Hotel? T's & C's apply. importing http://www.orbitz.com/Torquay-Hotels-The-Grand-Hotel.h851143-p2.Hotel-Reviews, There was an error importing /Torquay-Hotels-The-Grand-Hotel.h851143-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Torquay-Hotels-The-Grand-Hotel.h851143-p2.Hotel-Reviews, 2023 Orbitz, LLC, An Expedia Group Company. We went to our room and called room service to order one tuna and one roast beef sandwich. On arrival there was a queue for checking in that stretched from the foyer out through the entrance doors onto the arrivals. Start each morning with English breakfast, available for a fee from 7:30 AM to 10 AM. It made my trip to Torquay a great experience. Finally, before writing this review I looked at others online it could almost be a completely different hotel that some people are talking about! Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays. Really enjoyed hotels staff and location, had a really great stay for 2 nights with the intention of increasing our stay if we were having a good time. Perfect location, polite staff, exceptional views of the sea. Torquay Railway bus station is located 5 minutes away from The Grand Hotel on foot. The Grand Hotel first opened in Torquay in 1881, in response to the Great Western Railway's expansion into the South West. Please provide the ages of children below, Please enter your travel dates like this: M/d/yyyy. The bar / lounge area seems to have been been subject to refurbishment, and was extremely comfortable. What are some of the property amenities at The Grand Hotel? Would absolutely not stay again. Pets allowed on request. Dining at The Grand Hotel offers a choice of fine dining at the award-winning Restaurant 1881, and for a more relaxed, less formal dining experience, The Compass Lounge serves a range of snacks and light bites with beautiful views across the bay. The room I booked was cleaned well everyday and available for balcony. A 2 Star Establishment Would Have Done FAR BETTER. DO NOT STAY THERE AS YOU WILL BE VERY DISAPPOINTED. We loved pastries, cereals and fruit in the restaurant. As a member, you receive price matching up until midnight before check-in. Social distancing measures are in place and guests are provided with hand sanitizer. What are the check-in and check-out times at The Grand Hotel? Speak to our wedding team: 01803 296677. To see correct prices and occupancy information, please add the number of children in your group and their ages to your search. Have fun with nearby activities like boat tours, hiking, and kayaking. No management or staff taking responsibility for the poor or lack of service. The Grand Hotel Torquay is set merely 1.3 km to Agatha Christie Mile and 0.8 km from The Royal Terrace Gardens. . Charges may apply. Contactless check-in and contactless check-out are available. We on this particular night were not the only table having the same issues of cold/ raw steak that was burnt on the outside. Room VERY POOR And DATED. Other amenities at this beach hotel include a library, free newspapers, and a terrace. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Restaurant 1881, which serves British cuisine and is open for breakfast, lunch, and dinner. Bath Self parking costs GBP 10 per night. The seasonal pool is normally open from April until October. While year-round leisure facilities are on hand in the gym, heated swimming pools, Jacuzzi, sauna and treatment rooms for some essential extra spa pampering and make for a memorable stay. more. Alfresco dining available (weather permitting). We took our seats at a table, near to the central bar, and the two staff were busy briefly. If the system detects something that potentially contradicts our. At 147 per person all in and the show was marvellous - real credit to the Cast and organisers. With a private bathroom equipped with a shower and a hair dryer, rooms at the hotel also boast free WiFi. Electric kettle, Bath Charges for extra guests may apply and vary according to property policy. Is parking offered on site at The Grand Hotel? Staff were generally good and friendly, though several were very young and clearly needed more training/experience. providing unbeatable availability and rates, meeting reliability and quality standards, Westgate Resort And Casino Las Vegas Nv 4*, The Grand Hotel, Torquay (United Kingdom) - Deals & Reviews. Overlooking one of the finest bays, this elegant Victorian hotel offers 132 individually styled bedrooms, The Grand spa, AA rosette restaurant 1881 and is surrounded by 22 miles of spectacular Devon coastline. Breakfast. Yes, The Grand Hotel serves an English breakfast for a surcharge each morning at Restaurant 1881. We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate. It is situated a brief stroll from Torre Abbey. However, I do know that the management were extremely embarrassed that there was a complete 'cock up', and I heard them saying that they were ensuring that it does't happen again. There is no capacity for extra beds at this property. The rooms come with a TV with satellite channels. No offer of an alternative room or an upgrade was offered as a gesture of goodwill, just constant Im sorry The bar staff were overworked and definitely underpaid for the crap they had to put up with, but all pleasant. Driving? Special requests are subject to availability at the time of check-in and can't be guaranteed. Charges for extra guests may apply and vary depending on the property's policy. DO NOT EXPECT THE LEVEL OF SERVICE EXPECTED FOR THE TYPE OF HOTEL ADVERTISED.. We booked the Fawlty Towers Weekend. The highest standards of hospitalilty was given to us in this restaurant by this young women. Booking not found. In 1926, it was one of the first hotels in the UK to install central heating. Alternatively, there is a wide selection of international restaurants nearby. Copyright 19962023 Booking.com. This is a room with 2 single beds. The food (being rather 'lazy' we ate in the hotel restaurant every night) was surprisingly good. The hotels needs more renovation so if your just booking to stay please ask what you are getting before you stay. I booked a room with an exceptionally comfortable bed, an electric kettle, an individual safe and central heating. . Ideally, we would publish every review we receive, whether positive or negative. There was a problem loading the reviews. Each review score is between 1-10. My wife and Is recent stay at The -not so - Grand Hotel was quite one of the worst hotel experiences of my life. Which popular attractions are close to The Grand Hotel? Once you book, we'll provide details so you can contact the property directly. It features a private bathroom, equipped with shower facilities, a hair dryer and a private toilet. This hotel is situated in Torquay City Centre, just steps from Torre Abbey Sands and Corbyn Beach, and within a short walk of Torre Abbey. Torquay Station: 3-min walk, 0.1 mi/0.2 km, Torre Station: 21-min walk, 1.1 mi/1.7 km, Paignton Station: 9-min drive, 2.4 mi/3.8 km, Newton Abbot Station: 21-min drive, 8.9 mi/14.4 km, Staverton Station: 21-min drive, 10.9 mi/17.5 km, Torre Abbey Sands: 1-min walk, 0.1 mi/0.1 km, Jungle Journey Adventure Golf: 8-min walk, 0.4 mi/0.6 km, Cockington Country Park: 8-min walk, 0.4 mi/0.7 km, Riviera International Conference Centre: 9-min walk, 0.5 mi/0.8 km, Princess Theatre: 12-min walk, 0.6 mi/1 km, Greek Orthodox Church of Saint Andrew: 14-min walk, 0.7 mi/1.2 km, Torquays Dinosaur World: 2-min drive, 1 mi/1.6 km, Riviera Life Church: 3-min drive, 1.3 mi/2.2 km, Preston Beach: 3-min drive, 1.4 mi/2.2 km, Little Theatre: 3-min drive, 1.5 mi/2.4 km, Torbay Hospital: 4-min drive, 1.7 mi/2.8 km. Take advantage of the wedding venue at The Grand Hotel if you plan to say "I do" during your trip. Whilst everyone should expect a minimum level of service, regardless of how little you've paid, I've learnt to steer clear of these deals myself, having had a couple of poor experiences. Earlier in the evening whilst sharing a lift with three young women who were on there way down to reception they told me that were going to complain as they had just opened the door to the room that had been checked into only to find it already occupied by a couple in a state of undress. Ask for a refurbished room and don't be fobbed off. All rights reserved. Such poor service, not what I thought fitting for The Grand! Front desk staff will greet guests on arrival. Maximum occupancy of this unit is 2 guests. Social distancing measures are in place and guests are provided with hand sanitizer. Travelers say this hotel is in a good location. This email has already been used to sign up with CONNECTED_THIRD_PARTY_NAMES. We were renewing our wedding vows after 30 years of marriage so wanted a very personal service and wedding breakfast and this was. There is no capacity for cots at this property. Welcoming and professional staff are available 24 hours a day. Stayed at this hotel for valentines night after seeing it advertised, sadly despite all the advertising making it appear like a lovely romantic place to stay and have dinner on this occasion it was anything but. Book The Grand Hotel, Torquay on Tripadvisor: See 3,723 traveller reviews, 1,535 candid photos, and great deals for The Grand Hotel, ranked #59 of 81 hotels in Torquay and rated 3.5 of 5 at Tripadvisor. After a false start the check in was good - nice lady. .Rooms require upgrade. Tea/Coffee maker Guests can expect to find free WiFi and TVs with digital channels. ****DO NOT STAY AT THIS OVERPRICED. Some units feature a private bathroom with a separate toilet. We paid more, to ensure we had exactly the room we wanted - and were delighted. You can only leave a review within 28 days after check out. Highlights at this beachfront hotel include a restaurant and in-room free WiFi. The hotel appears to have had a lot of money spent on it . its been redecorated with relatively new carpets etc (certainly on the ground and 4th floor anyway - didn't see the other floors). Everything was excellent and clean, I loved staff and rooms. Dining Experience. Well Matre De Was NOT AT ALL RESPONSIVE OR PROFESSIONAL We Had Ordered Food 3 Nights. Electric kettle Torquay United FC is a 10-minute car trip away. Please note, this property cannot accommodate bookings of 5 or more rooms. We came over from Brixham for a lovely cream tea as a birthday present, The cream tea was one of the best we have had, and the service received by a lovely lady named "Ania" was impeccable. They take a card on check in which they charge with 100 deposit which gets paid back after 5 or so days , despite not owing anything on check out. However some parts of yhe building are in great need of modernisation. Our lovely fresh breakfast is included in all room rates and served throughout Cafe Grand every morning from 7:30am and 11:00am. You can book a shuttle, once your reservation is complete. Please try again later. Starters that werent cooked properly or not even arriving together at the table. KAYAK scours the web for all room deals available at The Grand Hotel in Torquay and lets you compare them to find the best rate for your stay. Avoid staying at The Grand Hotel in Torquay. Fee for English breakfast: approximately GBP 18 per person. The Grand Hotel, Torquay (United Kingdom) - Deals & Reviews, The Hillcroft Boutique Unique - Guest House, providing unbeatable availability and rates, meeting reliability and quality standards. Dining area. Bath And we shall definitely be going back. To aid an efficient service, menu items cannot be modified. Dining Experience. Well Matre De Was NOT AT ALL RESPONSIVE OR PROFESSIONAL We Had Ordered Food 3 Nights. The onsite bar is good, the barmen offers hot drinks. Sandwiches were fresh, but nothing special. The room was a refurbed twin with sea-view. The 25 Boutique B&B - Adults Only 10.0 Excellent 25 Avenue Road, Torquay, United Kingdom Show on map An Edwardian villa, just 10 minutes' walk from Torquay's beach, and 20 minutes from the stunning harbour area, The 25 Boutique B&B offers free parking, a patio and bright rooms with free WiFi. The bar / lounge area seems to have been been subject to refurbishment, and was extremely comfortable. The Restaurant 1881 holds an AA Rosette for fine dining. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. The room, even with the small window open to its maximum, was unbearably hot. Indoor pool, Spa and wellness center, Fitness center, Check in anytime after 3:00 PM, check out anytime before 11:00 AM. It made my trip to Torquay a great experience. Orbitz, Orbitz.com, and the Orbitz logo are either registered trademarks or trademarks of Orbitz, LLC in the U.S. and/or other countries. The venue was in a central location not far from the train station, the beach across the road, Torquay. A space to completely relax and make the most of your stay. Despite contacting customer service and making them aware of these issues, not even an acknowledgment that they had received a complaint was noted. The TV is hanging off the wall If I pay 100+ for somewhere I expect a premium experience. Relaxation is a priority in the thoughtfully equipped individually styled bedrooms and opulent themed suites, many of which offer entrancing views of the sheltered bay. Try signing in with CONNECTED_THIRD_PARTY_NAMES or use another email address. choice of wines was very poor. This is a room with 2 single beds. Cancellation/prepayment policies vary by room type and provider. Private bathroom Earlier in the evening whilst sharing a lift with three young women who were on there way down to reception they told me that were going to complain as they had just opened the door to the room that had been checked into only to find it already occupied by a couple in a state of undress. The bed was very uncomfortable, unfortunately. At the reception there was a woman, who appeared somewhat stressed, seemingly complaining that she had been waiting almost three hours for her room to be ready. Connecting or adjoining rooms can be requested, but all rooms are subject to availability. We liked the hotel, staff and location, it's nice place to visit. Check-out time is 11 AM. Will definitely stay again! Yes. Is The Grand Hotel located near the city center? The lobby is nice and the bar but in some area's there needs to be attention paid. On asking for a different room and one with a balcony we were told that no other room was available and that there were no rooms with a balcony, despite it being very obvious from looking at the outside of the hotel that there are rooms with balconies. Wireless internet is available in public areas for free. This hotel offers canoeing, hiking and horse riding as well as cars hire services. We didn't have time, so stayed here only for 2 nights, though everything was amazing. A wide selection of eating options are also available close by. On asking for a different room and one with a balcony we were told that no other room was available and that there were no rooms with a balcony, despite it being very obvious from looking at the outside of the hotel that there are rooms with balconies. Yes, it is 0.5 miles away from the centre of Torquay. Booking.com subsequently said that the matter could not be addressed by them and had to be taken up with the hotel! Overall Service And Experience Was DISGRACEFUL. We paid more, to ensure we had exactly the room we wanted - and were delighted. KAYAK searches hundreds of travel sites to help you find and book the hotel deal at The Grand Hotel that suits you best. Not a member? When I asked if we could have one like that the barman said no and that the sandwich was on its way up to a room, that the man carrying it was just collecting cutlery en route to delivering it to a room. The Grand Hotel, Torquay (United Kingdom) - Deals & Reviews. We liked the hotel, staff and location, it's nice place to visit. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The hotel did offer us a complimentary bottle of wine but said that the matter could not be addressed by them and should be taken up with Booking.com. There are similar hotels available. Does The Grand Hotel offer free cancellation for a full refund? The location was marvellous, not too far away from Riviera International Centre. It was a fairly short menu, but I always think its best to keep it short and serve fresh food (which this definitely seemed to be) rather than an enormous menu with most dishes frozen. This stay has listed several different cleanliness practices. Sensitively decorated in a contemporary Victorian chic style, the ideals of comfort and relaxation are a priority here. Private bathroom This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. If you stayed at this property through Booking.com you can write a review. Despite contacting customer service and making them aware of these issues, not even an acknowledgment that they had received a complaint was noted. The standard twin room has a heating system, a private safe and ironing facilities and is also provided with shower facilities, a hair dryer and an individual toilet in the bathroom. Afternoon Tea , Function room mean and Breakfast was fine. Overall Service And Experience Was DISGRACEFUL. The window didnt close properly or lock. Please dont include personal, political, ethical, or religious commentary. Extra beds Rollaway/extra beds and free cribs/infant beds available on request, Layout Separate bedroom and private bathroom, Extra beds Rollaway/extra beds available on request. Refrigerator Clear all filters or view Tripadvisor's suggestions. The Grand Hotel is located at The Seafront 1 in Tormohun, 1.2 miles from the center of Torquay. An Accommodation may choose to reply to a review. The room I booked was cleaned well everyday and available for balcony. The tuna appeared to have escaped from its sandwich leaving behind just a trace of its presence. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. The staff were all really friendly and lovely but the restaurant was a shambles! . Check your booking confirmation email to find your booking number and PIN. Which popular attractions are close to The Grand Hotel? Staff helpful Location good. Dominating the seafront above Corbyn beach, this iconic hotel is an elegant landmark in Torquay. The hotel was an excellent home base for enjoying a fairly nice area, adjacent to restaurants and the beach and Torquay. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Everything was excellent and clean, I loved staff and rooms. The smoke-free property has a leisure club. This hotel is a great place to bask in the sun with a beachfront location. Fancy receiving the latest offers to your inbox? The hotel were aware of this and had provided a small portable electric fan. Offering traditional Sunday Roasts and Vegetarian alternatives. English Riviera Visitor Information Centre, South West Coast Path Walk- Meadfoot & London Bridge, Corbyn Lodge Torbay Road adjacent to A3022 \u002F Seaway Lane near to the Livermead Cliff hotel. Mr. Cook offers a selection of dishes nearly 5 minutes' walk away. Bathrooms have hair dryers and free toiletries. A terrace, a coffee shop/cafe and a garden are just a few of the amenities provided at The Grand Hotel. Treated ourselves by booking a two-bedroomed suite - and thoroughly enjoyed all aspects of our stay! We arrive at 14:30, with a check in time for 15:00 so we waited in the bar and expected a call. The onsite restaurant, Restaurant 1881, features British cuisine. Children aged 15 years and above are considered adults at this property. I asked if I could then bring the sandwich back down. bersetzung im Kontext von erwartet Sie das preisgekrnte" in Deutsch-Englisch von Reverso Context: Darber hinaus erwartet Sie das preisgekrnte Restaurant El Andn. $77 per night (Latest starting price for this hotel). English Riviera Visitor Information Centre, South West Coast Path Walk- Meadfoot & London Bridge, Corbyn Lodge Torbay Road adjacent to A3022 \u002F Seaway Lane near to the Livermead Cliff hotel.

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