Someone took $900 from my husbands account on Easter. Ugh I hate bank of America!!! I said that was unacceptable as I need to buy groceries for me and my children and I need to pay bills. Zelle has yet to comment on the problem, according to the case. "The bank stopped its normal procedures of conducting an investigation and started to use a flawed screening process," said Yick's attorney Brian Danitz with the law firm Cotchett, Petrie and McCarthy. I called Bank of America and they told me that they close my account and they couldnt tell me specifically why. Then freezes again after trying to buy items somewhere else then when I call to have them unfreeze my card they said it was and it didnt work . I dont appreciate my life being played with. This is my honest experience. They mailed two cards out a month apart in Nov. And Dec. To somebody claiming to be me. on the third call they sent me to the bank, when I left my house there was no new charges on my account. EDD unemployment policy changed due to recent lawsuit. Another consumer who says her unemployment benefits were hacked has filed a class action lawsuit against Bank of America. SAN FRANCISCO (KGO) -- 7 On Your Side has been helping scores of unemployed workers whose benefits were drained by scammers - and Bank of America rejected their claims to be reimbursed for the fraud. The fact that BofA isnt really doing anything about this, on top of the fact that it literally says they monitor and protect against this sort of stuff on more than one of their contracts/documents, is ridiculous. So anyway the lady was helpful and finished filing the claim, by then I had filed a police report and let her know that. Please add me! Its meant for REAL NEEDS not a hundred trips to the local liquor store for lottery tickets and booze ! My other bank even told me they accepted the funds and BofA still wont give me back my money. 420.00 was taken from my account in January almost 5 months something needs to be done b of a is steeling money from how many people. Now my EDD payments are stuck in pending and was paid for one of the 2 weeks I certified for and cant get thru to EDD. And when I call them to get my account unfrozen they refer me to the azui call center who then tells.ke to call the bank. EDD benefits recipient with a Bank of America EDD prepaid debit card (an "EDD cardholder") who went to use their card only to discover that all the money in their Bank of America EDD account ("EDD account")oftentimes, the only money that they had to survivewas suddenly gone. Then weeks later, they sent a letter sort of implying that I committed the fraud. Hi Im in Las Vegas Nevada and the same is going on here. I was left with no money to live on and no one could give me a glimmer if hope in getting the money back. After one month my EDD BofA account was just reopened again and my newly replaced EDD Pre paid card was finally activated, I was transferred to Claims Dept. When I called the bank about the letter they gave me this catch-22 situation in that my account was frozen therefore they couldnt do any investigation . Dickey's Barbecue, a Dallas-based restaurant with locations across the country, agreed to a $2.35 million class action settlement to resolve allegations that the company's lax security resulted in customer payment card information being listed for sale on the dark web. I would like to be sent a claim form or an address in which to file. Click Change Settings if you want to tailor the use of your cookies. What am I to do? I checked my deposit and it showed that there was a deposit on March 29 and then I checked my last 10 transactions and before the gas station was a $440 with drawl from a Bank of America located in Vista California which is 30 minutes from me. The teller then takes my card in my ID to someone in the back who calls other divisions to find out whats going on. I am stressed to the maximum. Instead of completing their investigation they closed the claim in which I had to have it reopened November19,2020 I reopened my claim I would call everydAy letting them know how important it was for them to hurry up with their investigation I had rent to pay along with other bills.. all they kept t telling me was that I needed to be patient and wait.now its February my claim was completed and I still havent received my credit back in my account . Every department that I talked to said that my account is fine and my card should work. i checked the transaction history to find out that the new card has already been hacked for $420 before i opened it (no bu***hit). There are a lot of untrue recommendations but because i havent worked with all of them i cant tell you not to trust all of them. I am really grateful to him because I know a lot of people here have been scammed and need help. Please add me. And the people that I do get to talk to tell me they are sorry. We are going through this now. I also had to remind the associate to send me a new card so the same thing wouldnt happen again. Class action lawsuits are brought by a large group with a common claim against a wrongdoer whether an individual or company. I introduced them to a friend of mine and I have also heard a lot of great reviews about them here and I am glad to inform you that they are indeed a very reliable recovery team. Bank of America claims to have a Zero Liability policy in such situations, but the complaint says it does not appear to be applying it to the victims of the theft. So much for protecting the bank consumer when the bank couldnt keep their customers money safe. I have done what was requested of me and feel that my funds are of no importance to them and have had no success in getting an honest answer when earnestly requesting one. new card worked 3 times before they froze my card and I am unable to access my money! into the hackers acct., she was extremely rude and told ne there was nothing BofA can do. Do you hold an account with Bank of America? Im 60 years old and having to live with my kids because I loss my husband. They told me to call the fraud department which I did. A class action claims Bank of America failed to protect the security of debit cards issued to California unemployment benefits recipients. Who is responsible for making sure our money is safe while in Bank of Americas care? I had 300.00 taken out the same day my money was deposited. We forgot to issue you your new card! Just weeks into the new year, Bank of America is facing a proposed class action lawsuit relating to the bank's alleged failure to secure debit cards used to distribute unemployment benefits to jobless Californians. Im over this. On 4/2/21 I discovered $1,256.00 was missing from account and I immediately B of A to report the following withdraws were fraudulent since my card was in my possession and my PIN number never written down or given to anyone. Before commenting, please review our comment policy. Please add me. Add me. Got online to check on it and someone out of La Mirada at an ATM did an inquiry and then withdrew $980 of money I desperately needed to buy food. Ive researched tonight. . I did everything they said but I still have no access . I have an Acct on here! My mother had an issue with her checks they were never delivered it had been over a month she worried they had been delivered already and someone must have gotten a hold of them. On February 21, 2021, 1 had $983 stolen off my EDD debit card when I went to buy groceries at a Lucky supermarket. At 9am I tried to pay for something online and my card was declined. I called filed a claim and was told it may take up to 90 days :(, Happened to me at 830am went to pull out money it was 0 called Bank of America at 9am I ask what happened where my funds they said I had an transaction at 830am in west Covina I live 50 miles away how can I be at 2 place at the same time I think bank of america stole the funds so I filed a claim. My 15 year old even got a few whoopings just in case it was him. I faxed them the police report they told me to file and other documents and they said they never got them. So I told her lets call B of A and ask them if they sent them already. Bank of America sent KPIX 5 the following statement in response to the lawsuit: "As California's unemployment program faces billions of dollars in fraud, Bank of America is working every day with the state to prevent criminals from getting money and ensuring legitimate recipients receive their benefits. I called them back and they said that they need to reopen the investigation and could take up to 45 days to resolve. With and at Bank of America. I had to insist several times that it was not me, before I was finally transferred to the claims department. California EDD and Newsome need to step in a force BOA to pay us! As soon as my monies we be deposited they had it setup to automatically transfer. Get class action lawsuit news sent to your inbox sign up for ClassAction.orgs free weekly newsletterhere. They kept saying I have to get ahold of PayPal for them to send the money back but my money never made it to PayPal. Please add my name to your lawsuit. Weve been on hold every single time a minimum of 42 minutes. I kind of felt stupid to go to the police department because helping the police help me when I had my card on me I felt like this is impossible like how do these people call the EDD change my identification pin or establish it and then be able to hack in and change my pin to my card to be able to withdraw cash from the ATM. In this class action, filed in California federal court in April, San Diego resident Deaniesha Lawrence claims she and others were left with pennies in their accounts after fraudsters made off their unemployment benefits. There is an unemployment Bank of America debit bank card hack going on and they are trying to keep under quiet. I went to withdraw my funds and the money was gone. So I called again a few days ago to see what was going on, and the gentleman on the phone tells me my claim hadnt been reopened yet and it was in the reconsideration to reopen process. Nothing has helped nor worked. They locked my account because they dont partner with PayPal so I have $5000 floating in the air somewhere, Add me plz Bank of America I had froze my account back In sept and I still cant get into my account and I cant get from Bank of America or edd, Not to mention they locked my scout every other day. There were fraudulent charges in the amount of $1,819.06 on my BOA EDD debit card sometime back in July or August of 2020, resulting in a credit bring applied to my account in the same amount of $1,819.06 on August 3, 2020. Why they didnt steal the money or close my account without notifying me. My benefits card declined. ", Kenny Choi contributed to this story.5203835, First published on January 15, 2021 / 5:36 PM. Copyright 2023 KGO-TV. They sent me a letter saying that their decision has been based on fraudulent ask that I mightve done. I called the number on my card and found out that someone had hacked my account, changed my account that I transfer money to and requested the transfer. They refuse to give my money back. I couldnt get to my money to pay bills or buy food or anything. I got passed around multiple people for almost 3 hours and then finally finished my call to file the claim. I could not believe it I was sick to the stomach sad man Angry pissed I wanted to just hurt somebody I looked at somebody and just just stop. In March EDD finally unfroze and confirmed my identity. I used my card from bank of america at a store the big 5 came home the next day 3,000 was gone left with 4.25 cents that quick add my name to this lawsuit I still havent gotten my money back its sad Bank of America needs to be investigated add my name to this lawsuit, Add me. Shear incompetence!!! How can this even happen with consumers money? I dont know whether to send in my EDD claim for benefits because now I have no active account. "I am getting. smh.now fast forward to feb 12 where i receive a letter stating i have won my claim and the amount of $420 has been deposited to my account and the claim is now closed. In the meantime throughout this whole process, I have been kicked out of where I was living due to being unable to pay my rent and my portion of the utilities, there were several weeks where I was struggling to even have money to eat or to put gas in my car. Since last fall, hundreds of others have been reaching out to KPIX 5, desperately asking for help, saying their claims were denied without an investigation, sometimes a day after calling the bank. I called EDD who told me to contact the bank, who told me to contact EDD who told me to contact the bank. Corrado Rizzi is the Senior Managing Editor of ClassAction.org. Theyre only contacting me throughThe mail. Yes bank of america flag my account because I have more the one account. Please include me in this lawsuit! I called B of A back and said I have never been able to take more than $500 out in a day as it exceeds my maximum daily limit so how could aa thief? When I called they told me that they could not process my claim until EDD unfroze and confirmed my identity. Check out Bay Area safety tracker, Tracking the drought: Map shows conditions across SF Bay Area, Bay Area Life; Sundays at 6:30 p.m. on ABC7, EDD demands 1.4 million jobless prove their identity or lose benefits; ID verification isn't easy, California unemployment: EDD freezes pay for thousands of workers on New Year's Day, click here to view the full map in a new window, EDD shuts down 350,000 accounts for suspected fraud, but legitimate workers still left with no money, Unemployment claims paused for 2 weeks as report reveals 600K awaiting benefits in EDD backlog, Coronavirus employment recovery will not be equal across Bay Area, new report predicts, $2.5 million in EDD fraud leads to arrest of 44 suspects in Beverly Hills, police say, CA begins sending extra $300 per week in unemployment benefits, but many will not receive the supplemental aid, California lawmakers to conduct emergency audit of EDD, California woman's stolen information used to collect thousands in unemployment benefits, Proposed $300 unemployment benefit 'inadequate,' Newsom says CA working on solutions, California EDD: The most commonly asked questions we get about unemployment and PUA, California woman shares hack for getting through EDD's overloaded unemployment helpline, Florida man erroneously receives 12 letters from the California EDD, California state senators request Newsom create 24-hour helpline for EDD, Governor Gavin Newsom unveils new task force to tackle EDD backlog, Out-of-work Californians finally receive benefits, only to be mysteriously cut off, Unemployed workers share how they got through EDD system to finally receive benefits, FAQ with EDD: From getting through on the phone to $600 payments, 7 On Your Side gets your questions answered.
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