By subscribing, you agree to receive marketing communications from boohoo by email. The funds should appear on your bank statement within 3-5 working days (how long depends on your card issuer). Following the prompts, enter the order details as instructed. With loads of styles landing each week and regular trend updates you can be sure to get the latest. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. We're sorry to hear that you've received an incorrect or faulty item. You don't need to remember to keep your proof of postage - it's all digital! Your refund will be processed once we've received your unwanted items. Widow Hill Road Please return unsuitable items in its original packaging. Order Number FULL order ID including the letters at the beginning. Om van de volgende voordelen te genieten. All rights reserved. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! depends on your card issuer). Hear about exclusive offers, get early access to collabs & quicker checkout. FYI Take your parcel to your local Parcel Connect store, where you'll receive proof of postage. *Extra 10% discount sent via email to new subscribers only. UNLIMITED NEXT DAY DELIVERY + FREE RETURNS FOR A YEAR! For all other International customers, please return unsuitable items within 28 days of the date you receive the parcel. Please wait 14 days before contacting us about your refund if you havent heard from us yet. Re-pack the item in its original packaging with labels and tags still attached. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. 90z Revival, You will need your order number and email/last 4 digits of your phone number. For International returns you will need to pay for your return, you will need to generate your returns label via the portal. Select your preferred return option (Print returns label at home or in store options). If you have already paid your invoice or the value of your return is higher than your outstanding balance, then you will receive a refund from Klarna for the items that you have returned. Keep an eye on your return tracking. Hoodies, For USA, Canada, Australia and New Zealand customers please return items within 28 days of the date shown on your dispatch note. You can return using the steps above. To save on returns cost, its best to return your items in one parcel. *Extra 10% discount sent via email to new subscribers only. them or get a refund. There are a couple of other ways to cancel your contract with us. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. *Extra 10% discount sent via email to new subscribers only. Returns are FREE for premier customers. Simply return your item(s) and reorder for a replacement. Returns are FREE for premier customers. OUR RETURNS POLICY If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. weareMAN. Login to our returns portal. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. You can return your item to us for a refund, and then place a new order to Click here to generate and print off your returns label and to find your nearest store. boohoo aren't able to extend your invoice. Hear about exclusive offers, get early access to collabs & quicker checkout. The value of any items returned will be deducted from your outstanding balance, you should continue to make any payments that are due for the remaining instalments. Your refund is on its way. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse and If your items dont make it back to us, youll need to open a dispute with the carrier. All rights reserved. Log onto your Portal here . Make sure you keep proof of postage! Your refund will be processed once we've received your unwanted items. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Refunds will usually be processed in as little as 5 to 7 days, from you dropping your parcel off, + your banks handling time. There are a couple of other ways to cancel your contract with us. For International returns (inc Channel Islands & Isle of Man) you will need to pay for your return, you will need to get your returns label via the portal. Location. If you paid for your order with a gift voucher or store credit, this will be credited back to your boohoo.com account. Whether you're on website or app, just flip the switch! Tell us what you are returning and why :). Cool with that? If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. Well make sure to keep you in the loop and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Repack your items. Repack your items. If you are a customer in the European Economic Area (EEA), you have a legal right to change your mind within 14 days and receive a refund for most products that you buy from us online. We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. As per our policy, returns are chargeable therefore the outstanding 1.99 charge on your BNPL invoice would need to be covered by you. By enabling them, you are agreeing to our. If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. Please note we've extended our returns to 28 days so a typical refund may take longer than usual. Or simply return your items to the following address within 45 days from the date you received your parcel. You'll get an email once we receive your returned item. Returns via the portal are fully tracked. On receiving your return the next step is for us to check the item(s). 2. 3. Jeans, Please return unsuitable items in its original packaging. This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. Underwear and swimwear can only be returned if the hygiene seal has not been removed. Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. Items must be unworn and unwashed with the original labels attached. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. Copyright 2022 boohoo.com. You will need your order number and email/last 4 digits of your phone number and let them know which item you're returning and why Choose to return at your local Post Office Then print a returns label or get a QR code for your phone Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. For some banks and credit cards your refund can show on the same date as the original purchase, sometimes it can also show as the same transaction. I have received a faulty or an incorrect item, would there be a charge to return? If this could be the case, please check your emails including spam and junk. 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. A returns charge of 2.50 per parcel will be deducted from your refund amount. Returns via the portal are fully tracked. Make sure you keep your proof of postage! Follow the steps below: 1. Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. You can unsubscribe at any point. Underwear and swimwear can only be returned if the hygiene seal has not been removed. Click here to generate and print off your returns label and to find your nearest store. Jeans, 2. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. We don't refund delivery charge for those countries listed outside of the EEA. This does not affect your statutory rights. Click here to start a return. With just one click you can reduce the energy used by this website. A typical refund will take up to 14 days + your banks handling time. We try to process returns ASAP but some refunds can take up to 14 days to be processed + your banks handling time (up to 7 days). You dont need to remember to keep your proof of postage its all digital! UK returns are FAST, TRACKABLE & COST EFFECTIVE using the returns portal. This can take up to 7 days to show in your account and is dependent on your bank's processing time. However, we may, in our sole discretion, offer you a longer period for returns from time to time. You've got 28 days to send something back to us from the day you receive it. You will need your order number and email/last 4 digits of your phone number. If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. Please use the address label provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. On average a Klarna refund will take up to 15 days: 14 days to be returned, checked and processed, with an extra day for your invoice to be updated. 2. A typical refund will take up to 14 days + your banks handling time. The value of any items returned will be deducted from your final payment first, you can find out more and see an example of how this works by clicking here. boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. 3. This does not affect your statutory rights. Returns FAQs There is no returns label in my parcel, how do I return? Confirmation; Please complete the required fields to help us retrieve your order details . Whether you're on website or app, just flip the switch! 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. We cannot offer refunds on pierced jewelry, beauty products & fashion masks or swimwear & underwear if the hygiene seal is not in place or has been broken. Please turn it on so that you experience this sites full capabilities. Print returns label at home or in store options. Hear about exclusive offers, get early access to collabs & quicker checkout. Just pop your items in something non see-through, sealable & waterproof. Pay for the postage and print off your label. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! Just pop your items in something non see-through, sealable & waterproof. blocking them. For International returns (inc Channel Islands & Isle of Man) you will need to pay for your return, you will need to get your returns label via the portal. Please note, for USA customers, there will be a charge for returning the item to us of $6 (as may be updated or removed by us from time to time). Unfortunately we cannot accept returns after this time. By subscribing, you agree to receive marketing communications from boohoo by email. Locations include supermarkets, petrol forecourts and train stations. A typical refund will take up to 21 days, thats 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system. Items must be unworn and unwashed with the . Please note that where a product is purchased at a boohooMAN pop-up store or event, boohooMAN will only accept returns and refund payment where the product is faulty. On average a Zippay refund will take up to 15 days: 14 days to be returned, checked and processed, with an extra day for your invoice to be updated. Shorts, Keep your certificate of postage safe as you will need this as your proof of return. Your browser's Javascript functionality is turned off. If its been 14 days, well get this looked into for you ASAP; just head over to our Contact Us section with the below information. Hear about exclusive offers, get early access to collabs & quicker checkout. Returns are FREE for premier customers. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. We've gone paperless! Ive paid with Klarna How do returns & refunds work? *Extra 10% discount sent via email to new subscribers only. Simply return your item(s) and reorder for a replacement. Shorts. You will need your order number and email/last 4 digits of your phone number. One of our customer service agents will be more than happy to look into this for you. Refunds will not be given if they do not comply with our returns policy. Once you have processed your return in the portal you're ready to post it off! Returns are FREE for premier customers. Unfortunately we don't offer an exchange facility. https://www.boohooman.com/ie/customer-service#folder-cs-folder-contact You are of course welcome to return any unwated items back to us for a refund, you can log and arrange this on our return portal here: https://boohooman.returns.international/ Have a great day and take care, Fiona We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. 3. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. weareMAN. Well make sure to keep you in the loop and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. See our, On dirait bien que vous nous rendez visite sur. Om van de volgende voordelen te genieten. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. There will be a charge for returning the item to us at a fixed amount of 1.99 which will be deducted from the amount to be refunded to you. Please note, we cannot offer refunds on cosmetics and pierced jewellery or on swimwear and lingerie if the hygiene seal is not in place or has been broken. Kindly note that it can take 3-5 working days for the payment to show on your account (depending on your card issuer) after the refund has been processed. Just follow the steps below: If you have any questions about extending your invoice, please contact Afterpay. Print off your returns label and attached it to your parcel. You can return your item to us for a refund, and then place a new order to get the item of your choice. The clothing isn't even that great either, sweatshirts have an abnormally large knitting pattern compared to any regular clothes that you could buy at a store for $10. For some banks and credit cards your refund can show on the same date as the original purchase, sometimes it can also show as the same transaction. For more info or to contact Zippay click here. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. Simply choose the locker thats most convenient for you - whether thats close to home, work, gym or another place you frequently visit. Post if off! We don't refund delivery charge for those countries listed outside of the EEA. Repack your items (These need to be unworn/unwashed/unused and with original tags). 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. Please note, if you choose to return via any method other than one of our chosen carriers, you will remain responsible for the item(s), including any loss or damage, until we receive. Product name and codes of the items you returned. Weve gone paperless! Items must be returned within 28 days of receipt. Hoodies, Login to our returns portal You will need your order number and email/last 4 digits of your phone number. Returns policy. Your return arrives back at boohooMAN! To experience the full world of Boohoo, please enable these or check whether another program is You will need your order number and email/last 4 digits of your phone number. Returns via the portal are fully tracked. I can't see the refund on my bank statement. You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. Items must be unworn and unwashed with the original labels attached. Find out how to return Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! You've got 28 days to send something back to us from the day you receive it. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. Our percentage off promotions, discounts, or sale markdowns are customarily based on our own opinion of the value of this product, which is not intended to reflect a former price at which this product has sold in the recent past. We've gone paperless! 5. Your browser's Javascript functionality is turned off. blocking them. FAST, TRACKABLE & COST EFFECTIVE using the returns portal. Login to our returns portal You will need your order number and email/last 4 digits of your phone number. Make sure you keep your proof of postage! You will need your order number and email/last 4 digits of your phone number. Your browser's Javascript functionality is turned off. Select your preferred return option (Print returns label at home or in store options). You can generate a returns label from our website, attach it to your parcel and then send it back to us. Please note we've extended our returns to 28 days so a typical refund may take longer than usual. Pay for the postage and print off your label. You'll get an email once we receive your returned item. To see how easy it is to collect your order see our video here. Log onto our portal here. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. Keep an eye on your . Please turn it on so that you experience this sites full capabilities. Once you have processed your return in the portal you're ready to post it off. The value of any items returned will be deducted from your outstanding balance, you should continue to make any payments that are due for the remaining instalments. BOOHOO PREMIER. You'll then receive a refund as per the policy above, minus any charge for returning the item as specified above. BB10 2BQ. By enabling them, you are agreeing to our. Print off your returns label and attached it to your parcel. FREE NEXT DAY DELIVERY + EXCLUSIVE FREE RETURNS FOR 1 YEAR! If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace Select your preferred return option (Print returns label at home or in store options). Select your preferred return option (Print returns label at home or in store options). A typical refund will take up to 14 days + your banks handling time. Please note a returns charge of 1.99 per parcel will be deducted from your refund amount. Once you have processed your return in the portal you're ready to post it off! Orders placed between 16th Nov 22 and 15th Dec 22 are eligible for an extended return period of 45 days. 4. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. You must obtain proof of postage just in case your order is lost on its way back to boohooMAN. 90z Revival, 2. By subscribing, you agree to receive marketing communications from boohoo by email. #betheMAN. Shorts, 1. US returns are simple and low cost. Once our checks are complete well refund your credit/debit card. Your browser's Javascript functionality is turned off. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! To experience the full world of Boohoo, please enable these or check whether another program is To experience the full world of Boohoo, please enable these or check whether another program is Your refund is on its way. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. If you're cancelling your contract with us but have already received your order, you'll need to return the item (s) to us, see how to do this below. Returns Policy | Returns Portal - boohooMAN; 2. uk & international returns - boohooMAN; 3. blocking them. Choose whether the return is for a purchase made in-store or online. 1, 2, 3! Refunds will not be given if they do not comply with our returns policy. You will need your order number and email/last 4 digits of your phone number. boohooMAN US returns are FAST, TRACKABLE & COST EFFECTIVE using the returns portal, For International returnsyou willneed to pay for your return, you can find out the postageprice in the portal oryou willbe asked to download a returns label and pay for postage atyour local post office. If your items dont make it back to us, youll need to open a dispute with the carrier. Your return arrives back at boohoo! Login to our returns portal You will need your order number and email/last 4 digits of your phone number. I can't see the refund on my bank statement. On receiving your return the next step is for us to check the item(s). If you decide to keep one of the items, you need to pay for delivery. Just pop your items in something non see-through, sealable & waterproof. Youll need to write to us with notice of your cancellation just fill out this form where youll also find details on how to return your item(s). Jeans, Please note, if you choose to return via any method other than one of our chosen carriers, you will remain responsible for the item(s), including any loss or damage, until we receive. Please note, if you choose to return via any method other than one of our chosen carriers, you will remain responsible for the item (s), including any loss or damage, until we receive. Items must be returned within 28 days of receipt. Post if off! Returns and Refunds | Boohoo With loads of styles landing each week and regular trend updates you can be sure to get the latest. 2. Any orders placed from 16th Dec 22 onwards are eligible for 28 days only. We dont offer exchanges right now. We cannot offer refunds on grooming products, fashion masks or swimwear/underwear if the hygiene seal is not in place or has been broken/tampered. Using your own method of return may cause delays in your refund and you may be liable for import VAT and a custom duty charge, if returning internationally. One of our customer service agents will be more than happy to look into this for you. Just pop your items in something non see-through, sealable & waterproof. .b-ngvip-title {
If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued minus the cost of 1.99 for returning the item to us. If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. 5. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). If you use your own method of return, rather than the returns portal, this could take up to 21 days to process and refund. So that we can get this fixed for you please head over to our Contact Us section. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse and If your items dont make it back to us, youll need to open a dispute with the carrier. To help us get this fixed for you ASAP, when you first contact us please include the following information; (The product name and code can be found on your order confirmation email). " posted 2 years ago - Anonymous " there returns is a joke, and the clothing quality is terrible don't recommend purchasing from here " This two week period starts from the day after you receive your order (or from the day after you receive the last blocking them. 1. If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. Hoodies. Print returns label at home or in store options. Please wait 14 days before contacting us about your refund if you havent heard from us yet. Beauty products, accessories and fashion facemasks cannot be returned for hygiene reasons. Vests. Returns are FREE for premier customers. Click here to view our full Returns Policy. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. With just one click you can reduce the energy used by this website. Just pop your items in something non see-through, sealable & waterproof.