I am now being billed for 6 for the 2 crossings and have appealed. This is a complete con and I wont be paying a penny.What a stupid way to collect a toll and waste of time. Here is the number for the dartford crossing in case you need it. Keep a copy of any payment advice you receive. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Yes, I fully agree with you Alan. See the section above for more details, or join up here. Can somebody help ? 3. we dont want to set up a pre-payment and leave our money mouldering in the governments coffers because it is only marginally shorter for us to go the Dartford Crossing way than to the north, so we decide each time which way to go round the M25 based on traffic. If you pay for your Dartford Crossing online, you should check your bank account to ensure you werent charged twice. You have the right to get an independent adjudicator involved if the authority rejects your appeal against a Dart penalty charge. I did ring up customer services but that guy not very nice and not helpful. Hi, please can you tell me where the signs were located in July of last year? I did receive a confirmation email but I couldnt open the attached PDF. In short, I would relax and enjoy the fruits of your shopping trip. I have used the dart pay system many times before, and paid successfully. I have never been over the crossing before and until it was mentioned yesterday regarding the fee to cross I was completely unaware. You should be given a 14-day reprieve on the first crossing at least. chapter name 1night's black agents solo ops by gareth ryder-hanrahan 2night's black agents: solo opscredits publ. Have now received another penalty notice, this time for 105. Remembered 10 days later so went on website and made a one off payment of 5. I was on a family holiday and we had not realised about the new system. In short, the lack of booths is supposed to help keep traffic moving. Failure to pay the Dart Charge before midnight the next day will result in you receiving a Penalty Charge Notice. He claimed this was sent to me on the 3rd of Feb. thought everything were fine but I did received penalty charge note on 19/05/2015 told me have to pay 35 and issue date 15/05/2015, this almost 3 months late, is it legal do I need to pay the charge. I was aware of London congestion zone but not Dartford crossing. I am in the same boat. I havent received any kind of notice through the post yet regarding the fine and it has been 12 days if I get a letter, does anyone know if I will still have to pay the fine, or will I then have 14 days to pay the toll as its a first offence? Hello Yes, this is true and we agree. Was it the first offence? I do not have a smart phone and internet access at my destination was difficult. Anyway, I was informed that a PCN will be sent to hire company and then they have to make a representation to DC so they can issue a PCN to meso far so good.but I have found out that hire company incorrectly noted my address from my ID CARD! We charged an admin fee each time. Continued non payment results in a Charge Notice increasing fine by 50%, further costs are added when debt is registered with County Court. How can I check please ? Its a bit sneaky, but the last time I had a fine, I paid 5 for a trial of an online solicitor called JustAnswer. I forgot to pay by midnight on 6th, but I remembered and paid up on 7th Oct at 7pm. Choose Pay or challenge a PCN (Penalty Charge Notice) then click Next button You can only pay in advance and must send your cheques to: Dart Charge Customer ServicesPO Box 842Leeds LS1 9QF, Help improve the Crossing experience: image credit. Do you think I would win an appeal? So the money has been taken. You'll also have to pay the original fee. If you have a specific vehicle, you register its number and you do not need a Tag. Receipt FJ No 29616281 ref 150522132752022153F7N. At least they were civil. It is a huge amount that youre being asked to pay for a system that is flawed. This is why we try to play our small part in making it more widely known. I have just done a quick crossing to France had my pennies ready to pay at the bridge, but no way to pay. no invoice or payment confirmation. Or they forget to pay on time which results in a penalty charge. I have never had a speeding fine or parking ticket in my life but this is just ridiculous. I thought it was just a temporary changes and there was no charge for the time being, only to find out now I had to pay online. .. so Im delighted and offer to pay. 12 Reasons You Shouldn't Invest in Luton Penalty Charge Notice If you dont pay by midnight the day after the crossing you will face a penalty. Could it be that rather than just send the warning letter asking for 2.50 they also send the penalty notice hoping Ill pay the by mistake? Just another trick to try and get your money. You could be charged up to 60% more than you should. The Art Of Public Speaking [PDF] [7ljt3gng4060] - vdoc.pub No just use the Payzone finder and make your payment. In total, 37,751 penalty charge notices (PCNs) were challenged and 30,521 of those were accepted by Highways England. Anyone know who is in charge of this? which they cant use against the payment owed? I think this is an absolute disgrace! The charge applies if you use the Dartford Crossing (see the map below for its location) between 6am and 10pm on any day of the week. Dartford Crossing toll changes: what you need to know about Dart Charge Relieved to read your message! I used the crossing on 2nd and 14th dec and paid the 2.50 each time as requested. So I went on the web and I realized that there is a toll for this bridge but without any staff or machine on the bridge where drivers can pay. If the PCN is not paid, additional fines may be imposed and enforcement action may be taken, such as court summons or vehicle clamping. Reduced to 35.00 if paid in 14 days. Today we received another letter demanding 215 stating that the 2 PCNs remain unpaid! Local residents put up with enough and should not be put out further by the crossing. Signing up will also extend the time you have to pay from midnight the following day to seven days after using the crossing. Today I got to my car after work, My front tyre appeared luminous yellow instead of black. Quote your charge notice number and explain why you believe the penalty is wrong. Not only did I save 50 on solicitor fees, I also won my case and didnt have to pay the 271 fine! Like previous posters, we too were caught out by the change, having the same experience of approaching the barriers coins in hand and then passing through without being stopped for payment. The cashless payment system does fail, and motorists are paying the London Congestion Charge by mistake. . If you believe you should not have been issued a penalty charge notice, you can challenge it by making a representation. I tried to pay via the website this evening 20.07.2015. Is there a time limit within which the Dart Charge penalty notice has to be issued? Pre-Owned 2014 Dodge Dart SXT Blue Streak Pearlcoat near La Vista, NE at H&H Kia of Omaha - Call us now 402-331-9100 for more information about this Stock #K00605A Check your bank account when you think a payment has been taken twice when you used the Dart charge. I paid 5.00 online immediately using my phone. Pay online: Pay for an individual crossing online by heading here before midnight the following day.Pay here. I remembered to pay at 2 minutes past midnight Aaagh! if I will not pay within the 27th February? 9.00am i tried on line twice with 2 different cards, then i called direct line to be told the system is down and they cannot take any payments, this is just stupid, i am worrying myself sick that i will be charged more, i need your help asap. Youre not alone if you paid the London Congestion Charge by mistake. I received a receipt (attached). Do DART have to contact me within a specific time period of the offence? I see the 2.50 still sat in the account after checking when I got another letter today demanding 105 + another 2.50.. WHY I ask. Had to telephone instead! Hi Well I doubt youll get the 14-day grace period again, but paying asap might be enough to confuse what sounds like a creaking and groaning penalty system! Dart Charge Penalty Charge Notice - Can You Appeal It? Chiedo di rivalutare la mia sanzione e di poter abbassare la quota perch se ci sono 300.000 autisti che non pagano ci sar pure un motivo. Thanks very much. You can appeal a Dart Charge Penalty Charge Notice within 28 days of it being issued. I have used the Dartford crossing 3 times, last on 24th of August. Have you seen the section on this article covering a firm called Dartsave? But its separate from any Dartford Crossing-related matter. They will not deal with you either by email or phone snail mail is the only communication In this day & age I despair!!!! When i then queried how could the fine be for the 1st of Feb when you just told me the payment made on the 8th of Feb was for the 1st of Feb and the fact of the matter it is not possible to make a payment a week later for a crossing guess what. Dartford will then send me PCN. Messed up as I have either a zero or the letter O (even as I type this, I cant remember which) and got it wrong had to retype it the next page just hung there started again, got payment details in etc etc and paid at 4 minutes past midnight, as stated on the receipt! Not giving you the option to pay the normal fare when its your first time? You can complain to the authority because of poor signage, for example. Contravention date 21/02/2015 and I make a payment on 23/02/2015. I did not trust this service, so in order to travel with my disabled husband with anxiety disorders, I then paid for a single journey, not using my account page just so I did not get a fine As yet no explanation or money on my account. Stress is a major downer on your immune system, take care of yourself. Dont get scammed: Just like services such as buying road tax and applying for passports, the new Dart Charge payment system as it is officially known is likely to be targeted by scammers with copycat websites. The crossing fee will be added to the Penalty Charge Notice. Use the information in this article to find your closest. I think this scheme needs a rethink. hey all wanted to let people know have an account with dart charge for my 18 year old son who worked in dagenham I was OD by 1.00 for 1 day in Dec 15 and the charge could not be paid i had no idea my account had ben cancelled I have called hand written twice with no reply to any of my correspondence Yesterday I received a bill now for 3790 for 14 days even though they had reinstated my account and continued taking money for any charges and crossing used. What the Alex Murdaugh trial says about us We are still being pursued by dart Charge for ever increasing amounts. My daughter has my car, drove down south to visit a friend on 3rd July, and on 5th July crossed the Dart, only for me to get a PCN issued 23/10 almost 4 months later. If you are currently exempt from paying the charge, that will still be the case. If you appeal within 14 days of receiving the fine and your challenge is rejected, you may only have to pay 50% of the fine. Help - ** RESOLVED ** . Go online click on one off trips etc. If you use the Dartford Crossing and don't pay the Dart Charge, you'll be liable for a 70 penalty charge sent to the address your vehicle is registered to. Otherwise there should be a lane for optional on-the-spot payment, with clear signage, including the amount of the fee! as first timers on this route since it has all changed were able to pay 2 crossing charges now we are home. I am really frustrated by the fact that I want to pay the crossing charges but am unable to do so either by phone or online as it is after the midnight deadline for both. Hope this helps. I put it down to road works being carried out at that time. He said: Rather than directing drivers to the official payment website, the signs invite users to use Google. At least waste as much of their time as possible with phone calls and letters, after all they are wasting your time. Penalty charge notice number This can be found on the first page of the penalty charge notice you received in the post, it starts with the letters 'IA', 'IB' or 'IK'. THIS MUST BE CHANGED. Certain types of finance are not regulated, such as bridging loans. Use the top drop-down option to select Transport and ticketing then Dart Charge in the next options list. Read on to find out what you need to know about a Dart penalty charge notice and whether you could get out of paying it. Were you unlucky enough to get a Dart Charge penalty charge notice? I have driven through Dartford crossing yesterday, but I forgot to pay. Hi Pete, In order to appeal to the independent adjudicator, firstly you have to write a letter to Dart Charge in Leeds, using the postal system (in this day and age!) Any truth in the rumour that PCN is Latin for: More Cash for George???????? Herve. We did manage to pay the following day (with difficulty) on my husbands phone, but we almost forgot, and I dont use a mobile, so if I had been on my own I would have been completely stuck and unable to pay. to pay the Charge, thinking to pay at some toolbooth, Required fields are marked *. this is not right for all of us, to be told by one of your employs, well im really sorry but our systems are down. Feeling like hot potatoe here. where they asked me for a payment of the DART CHARGE We're all paying the penalty for the new Dart Charge system To show how easy this is, a fake site has already been built by digital marketing expert Richard Summers. Council parking tickets are called Penalty Charge Notices. The issue date on the certificate was 12/01/16 and requested payment of 108 within 14 days of the notice, (105 for the PCN and 3 crossing fee). The one time I travel over the crossing in May I see no signs about paying a toll and now my friend whose address I use for my UK car emails me to say I have a fine! content.edgar-online.com please help me, this is just not good enough if i am charged anymore i will be taking this further, im not sure if i owe 2.50 or 5.00, this is unexceptionable.. Hi Caroline Just to make it clear we dont run the crossing, this page is designed to help drivers get the information they need to avoid fines. I heard an advert on the radio today, about the new Dartford crossing with no booths.call me naive, but I havent been in the tunnel or on the crossing for many many years and I thought it was free as I couldnt find any booths ! Mainly because motorists forget to pay the toll fee on time. Another dart at dart games to challenge dart charge penalty notice. The driver of the vehicle went over the Dartford crossing without being aware of the dart charge. I would go online and pay. On 4th July 2015, because my failed arrangements to take me to Standstead Airport I drove my car (approx 2-30pm) I am still on holiday in Spain, I travel back late on Saturday 18th 2015 July. I see no other reason then a money making scam for using it to make more money in fines. Free debt counselling, debt adjusting and providing of credit information services are available from MoneyHelper, an independent service set up to help people manage their money. It's difficult as you've got nothing to back up what your saying I.e. We have paid (so as not to incur further fines) but are disputing it. Sadly you could be one of the 300,000 drivers who forgot to pay their Dartford Crossing charge in one month alone racking up potential bills of around 21m? You should be okay though, with the 14-day grace period covering you for this first offence sorry hate using the word offence when it is clearly a genuine oversight caused by poor signage. 1. I would try now and wait and see. However, I suddenly remembered to pay tonight at 11.59 quickly found the website which I have never had to use before, started putting in my info. As my work was extended I didnt fly back to Manchester where my is registered and I found a full 105 plus toll had been issued in July. According to the gov.uk website, disabled drivers/ vehicles are still exempt. Just a footnote to this that may be helpful. https://www.gov.uk/make-a-freedom-of-information-request Full name (Witness) Address Postcode The above named witness, declares that: Tick all boxes that apply to you. Why is there no information at service areas near the Dartford Crossing? Its not the extra 3 that they asked for, its the principle of the fact that it was their computer system that told me what to pay. So it appears that you have to pay twice for the same crossing. -yes 37.50 please. I didn't ignore the fine. I believe this dartford toll system is just a huge government sanctioned extortion scam. Using their automated telephone service, I have been told that the money has been taken for the registered crossings I have made. Its a f** up system riding on the notion that many people will forget or not know about the charge and they make a tonne of money off of them. . Hi Catherine, As this is your first trip you will be a first offender so youll be covered by the 14-day grace period. Id rather believe that it is the result of a form of beaurocratic thinking which is removed from the lives and the needs of the people. Exactly what has happened to me, I have appealed attaching all the payment slips/ receipts/ emails. contact us page. Hi Chloe I hope you will improve this system soon : The problem is not the payment, it is the way you collect it. No way round this. Thanks for commenting. The 14-day grace period is also referenced on the Gov.uk website, so can certainly be taken as official see quote taken from page below. Paid on my return (Monday), The payment was accepted by Dart Charge. Just came back from a weekend in Hythe. 1) Set up a pre-pay account: 2) Pay online: 3) Pay in advance for a one-off crossing: 4) Over the phone: 5) Payzone retail outlet: 6) Pay by post: Help improve the Crossing experience: image credit Please take a few seconds to take this poll and tell us how you'd improve the new charging system.. Find your local Trading Standards office here. On Dart tag website it will tell you to prepay at 100s stores often the open all hours type. In France motorway tolls are collected by automated credit card readers, why an earth does the UK have to be different? I do not feel that this is made clear enough at either side of the crossing and hope that Dartford will just charge me the crossing fees. first offender for goodness sake the criminals are those extorting money out of people, such as government no less. See our section on appeals above. And yet they penalise us if we are unable to be on line. 7. The additional 14-day period will help most drivers escape fines of up to 210 for a return trip, but please remember, this applies only to the first charge issued to any single vehicle. Good luck. With my best wishes for always evading the Penalty Voodoo. I subsequently attempted to use your website to determine whether you had used this money to take payment for the crossings, and discovered that is it not possible to do so.